IT Support Engineer in Zagrava

We are pleased to offer the opportunity to join Playrix, the leading company of our holding. Our parent company is one of the most successful mobile game developers in the world.

Playrix in looking for an experienced system administrator : normal; text-decoration: none"> to the office in Kharkiv.
You will be involved in the implementation of the new Service Desk system, updating the employee onboarding process, developing the supply scheme and configuring equipment across of the world, as well as in updating the budgeting and warehouse management process.

Key tasks:

• Processing incoming requests, user consultations

• Resolving hardware and software issues, providing access, installing, configuring, and supporting software

• Support and configuration of workplaces in Playrix offices and for remote employees

• Maintenance of local office infrastructure

• IT equipment movement accounting

• Writing instructions for working with services and software

• Optimization and automation of current processes.

Requirements:

• Three years of experience in technical support or Service Desk

• Excellent knowledge of the architecture of modern PCs and laptops, diagnostic and minor repair skills

• Knowledge of the principles of building and functioning of local and global networks. Experience in building and administering Wi-Fi networks

• Experience in administration of two operating systems from the list: Windows, Linux, macOS

• AD Administration Skills and virtualization systems

• Knowledge and skills in working with system software, its installation and configuration: Git clients, Adobe/Autodesk products, VPN services

• Experience writing technical documentation and instructions for users.

Would be an advantage:

• Experience in administration of Cisco equipment, MikroTik;

• Programming skills (Python, PowerShell, Bash);

• Experience in budget formation or IT equipment procurement plans;

• Experience of working with equipment accounting systems, conducting equipment inventories.

Terms:

• Work format: office in the city of Kharkiv.

• DMC for employees, their partners and children, compensation for an online session with a psychologist.

• 100% salary during vacation or sick leave without additional certificates. And for special cases there are additional days off.

• Supporting a healthy lifestyle and compensation for purchases of sports subscriptions and subscriptions to fitness applications.

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Participation in specialized conferences and courses, as well as internal conferences.

• Discounts on English language courses.

• Entertainment contests, quizzes , online sports challenges.

• Your own merch shop with internal currency where you can buy unique gifts. Currency can be obtained on significant dates, and can also be earned by participating in various events and activities.