IT support bureau specialist in PepsiCo

PepsiCo is one of the leaders of the Ukrainian food and beverage market. In Ukraine, the company has three enterprises: two production complexes in the Mykolaiv region for the production of snacks and drinks, and a milk processing plant in the Kyiv region, which currently produces baby food, dairy products and juices.  

The company occupies a leading position in the juice and juice products market with the Sandora and Sadochok brands. The company's portfolio includes carbonated drinks Pepsi, 7UP, Mirinda, cold tea Lipton Ice Tea. On the snack market, the company is represented by Lay's, Cheetos, Doritos, and Khrumteam brands. PepsiCo in Ukraine also occupies a strong position in the market of dairy products with the brands "Chudo", "Slovyanochka", "Mariyka" and baby food "Agunya".  

Additional information about the PepsiCo company in Ukraine - on the website www.pepsico.ua 

Our wishes to candidates:

• Education - higher (information technologies, computer systems);
• Work experience in a similar position for at least 2 years;
• Knowledge of the basics of the Service Desk service;
• Basic principles of IT infrastructure functioning and its components;
• Basic principles of operation and setting parameters of network equipment used in the corporate network;
• Technical and operational characteristics, principles of configuration and technical operation of user equipment, including but not limited to standard PCs, laptops, printing equipment;
• PC proficiency only at the level of an experienced user.< /li>

Primary tasks of the role: 

• Level 1 support for end-user applications and computing.
• Support the support manager in providing user support in accordance with the service level agreement agreed with IT customers;
• Monitors the quality of end-user services (Applications Service Desk, Desktop Computing);
• Reviews major issues to help resolve incidents and act as a liaison between support 2-(EUC & Network Lead, Security Lead, Compute Lead, and SolutionProject Leaders) and support team.

We offer:

• Official employment according to KZpPU;
• Stable, timely payment of labor;
• Work schedule: 5 days;
• Voluntary health insurance, insurance against accident, life insurance;
• Paid annual leave 24 days;
• Career development and training opportunity.

Join a successful PepsiCo team that creates More Smiles with Every Sip and Every Bit!