Primocollect Group is an international financial company with almost 20 years of successful experience in Ukraine. We are growing and expanding our IT team - that's why we invite a technical support specialist to the team, who will help us maintain the stable operation of the entire infrastructure. Your main tasks:Technical support of call center employees and head office. Installation, configuration and restoration of operating systems (Windows, *nix). Connection and maintenance of office equip
Primocollect Group is an international financial company with almost 20 years of successful experience in Ukraine. We are growing and expanding our IT team - that's why we invite a technical support specialist to the team, who will help us maintain the stable operation of the entire infrastructure.
Your main tasks:
- Technical support of call center employees and head office.
- Installation, configuration and restoration of operating systems (Windows, *nix).
- Connection and maintenance of office equipment: printers, telephones, Wi-Fi, etc.
- Installation of software and drivers for various OS.
- Monitoring and support of call center operations (including providers and servers).
- Configuration of parameters contact center management systems.
- Preparation of technical reporting.
Necessary knowledge and skills:
- Proficiency in Windows and Linux, knowledge of MS Office.
- Basic knowledge of Asterisk, SIP will be an advantage.
- Ability to diagnose and promptly eliminate technical malfunctions.
- Knowledge of PC and office equipment at a practical level.
Personal qualities:
- Responsibility and independence.
- Punctuality and attention to details.
- Communicability and willingness to work in a team.
- Desire to develop in the professional sphere.
We offer:
- International experience — you will learn how European business functions from the inside.
- Official employment — a full social package and a stable salary.
- English language — corporate courses at the expense of the company.
- Convenient schedule — Mon.-Fri. 08:00-17:00 or 09:00-18:00, weekend — Sat-Sun.
- Career prospects — opportunity for professional growth.
- Friendly atmosphere — we support each other and value teamwork.
Do you want to work in a company where your contribution is valued? Join the Primocollect Group - we are waiting for you!
Contact with us: 050 40 76 529 — Oleksandra (Viber, Telegram)