IT specialist / IT Officer in People in Need

Place of work: Mykolaiv

Start date: February 2026

Duration of the contract: 3-month trial period with possible extension in case of successful completion and availability of funding

(We will consider candidates with less experience for the position of IT Assistant)

The organization "Man in trouble" has been operating in Ukraine since the beginning of August 2014, and since then, humanitarian programs have been rapidly expanding. Currently, "Lyudyna v bidi" is one of the main humanitarian organizations in Ukraine that provides neutral and independent humanitarian assistance to people affected by the conflict.

PIN is an equal opportunity employer, therefore applications are accepted from all qualified candidates without discrimination on any grounds, including race, ethnicity, nationality, age, religion, disability, sexual orientation, gender identity and others. PIN accepts applications from diverse groups and values diversity.

General Responsibilities Description:

Internal Relations

Works closely with the Logistics team, including the IT Coordinator, Logistics Coordinator and Head of Logistics and Procurement. Also provides technical support to all PIN Ukraine staff on IT-related issues. 

External Relations

Communicates with suppliers regarding contracts and delivery of ordered goods and/or services. 

• Installs, reinstalls the operating system and approved and recommended software

• Checks and installs all required and recommended software and security updates

• Provides troubleshooting and maintenance of equipment:

• basic on-site repair according to available experience 

• carrying out cost-effective advanced repair and/or maintenance in workshops, verifying results

• Connects client stations to network resources such as shared drives, VPNs, printers, etc. 

of any issues to the IT Coordinator

• Maintains servers according to approved schedule and procedures

• Ensures server data is backed up according to agreed volume and schedule

• Ensures data encryption on all client stations and servers in accordance with agreed procedures 

Technical support:

• Ensures standard troubleshooting of client hardware and software within existing expertise

communications and peripherals:

• Installs, configures and maintains basic local and wireless networks with an emphasis on security

• Performs development and modification of local and wireless networks together with the IT coordinator. 

 
normal">Development and Innovation:
• Administers and adds new information to the organization's internal resources, such as SharePoint sites and Spaces in Confluence. 
• Creates and implements new workflows in Power Automate to streamline and automate the operations of the IT department and other departments of the organization. 

• Works together with the IT coordinator on the implementation of innovations, providing the necessary support and assistance in their implementation. 

 

• The employer has the right to give the employee other tasks within the scope of his authority and specialization. In the case of urgent work and production necessity

• In the case of a large number of different tasks to be performed by the Employee at the same time, the Employee must first perform the most urgent and important tasks.

Necessary experience and qualification:

• Master's degree in the field of IT / computer science; additional courses and certificates in professional IT training are desirable (Microsoft Learning courses, network technology courses, etc.).
• Minimum 3 years of relevant IT experience (system administration, support service, etc.). and Wi-Fi troubleshooting).
• Knowledge of Microsoft 365 services, including Microsoft Teams, Outlook and OneDrive.
• Proficient in Windows operating systems; skills in installing software, configuring printers and managing basic user settings.
• Basic hardware (laptops, peripherals) and software (MS Office, browsers, communications) diagnostic and troubleshooting skills.
• Experience in performing basic server administration tasks (e.g. server health monitoring, restarting services, checking logs).
• Experience with Jira and Confluence.

Desired skills:

• Knowledge of Power Automate to create and automate simple workflows.

• Experience with SharePoint Online (building and maintaining sites, access and structure management).

• Basic understanding of Power BI (creating new reports and updating data sources).

We offer:

• A competitive salary of 1,151 EUR (before tax) (+5% after probationary period)
• Positive work environment in an established and growing humanitarian organization;
• Reimbursement of travel expenses between offices and work areas;
• Professional development opportunities through various capacity building activities, such as trainings, seminars and more
• 28 days of annual leave + 3 New Year bonus days of leave.

Application procedure:

Please send a clearly marked resume and cover letter. Please note that we will only contact selected candidates. Written tests and interviews will be conducted on a rolling basis and the vacancy will be closed upon confirmation of candidacy for the position.

Please note that PIN does not charge a fee at any stage of the recruitment process.