IT specialist in technical customer support, without work experience (VoIP) in CallsApp Ukraine

CallsApp UA is a technological leader in the field of telecommunications and IT services. We were the first in Ukraine to introduce artificial intelligence into business services, providing more opportunities for improving business communications. Our proprietary AI-integrated messenger delivers cutting-edge technology and unparalleled competitive advantage to our customers. We bring together the best experts and the most innovative technologies in the field of business communications. If you are a technical specialist and have a great desire to develop in the field of implementing IT solutions for business, we are ready to invest in your development and support your ambitions. There are no limits to your professional growth. What you will get: Flexible development opportunities: We offer unlimited chances for your professional growth in the field of technical support and telecommunications; Competitive income: Your experience will be rewarded not only with a fixed rate, but also with bonuses for high quality and efficient work; Team: Here you will work with talented and dedicated specialists, ready to share knowledge and support your ambitions; Innovative environment: Here you will have the opportunity to work with the most modern tools and technologies in telecommunications; Focus on the result: We do not have strict limitations as a percentage of time on phone lines or KPIs that are not directly related to the tasks of technicians. We are convinced that your working energy is the key to our joint success, and we strive to create optimal conditions for your high-quality professional contribution. What we expect from you: Technical skills: Experience in the field of telecommunications, knowledge of VoIP, virtual PBX, Asterisk, GSM gateways . : quick learning of new information, ability to adapt to changes and readiness to enter any business process. Your responsibilities: Technical expertise: Solving technical challenges and consulting clients; Multitasking: Processing several tasks at the same time and making important decisions; Interaction with clients : Provision of high-quality service and excellent knowledge of services; Testing of new services: Participation in testing and detection of technical problems; Documentation of problems: Fixing and reporting on detected technical problems. Working conditions: Working schedule: Mon-Fri from 9:30 to 18:30 ;Irregular working hours: if tasks are not completed, we do not postpone them, but solve them as soon as possible;Remote work during the war;Paid internship and product training.If this is about you, you are our ideal candidate! Join us and grow with the leaders in the world of telecommunications. We are waiting for your resume.