Help Desk IT specialist in Pershiy Ukrayinskiy Mizhnarodniy Bank, AT / PUMB

QUALIFICATIONS AND EXPERIENCE:

Education: secondary special, higher.

Experience in the field of information technology from 1 year.

Professional knowledge and skills:

b. Skills of working with office equipment;

c. Experienced user of Microsoft 365 applications;

d. Microsoft Windows family operating system administration skills;

e. Understanding of business processes in the Bank;

f. Experience in the application registration system.

Other skills:

English (reading and translation).

Personal qualities:

Customer orientation

Responsibility

Persistence

Attention

Teamwork

Community

Independent search for information

Your role involves:

·       providing technical support for Bank users;

·       consulting Bank users in telephone mode;

·       analysis of the user's technical problem and registration of incidents;

·       distribution of incidents and service requests.

Why PUMB?

·       Opportunities for professional development in IT

·       Health insurance

·       Friendly team