IT Specialist in Automat-it

9 липня 2024

IT Specialist

Львів

Automat-it is an all-in AWS Premier partner that empowers startups with DevOps and FinOps expertise and hands-on services. We guide and support hundreds of startups leveraging AWS smarter throughout their growth journey. We save our customers significant time to market and optimize their cloud performance and cost-effectiveness.

Automat-it operates in more than seven countries across EMEA. We provide a dynamic environment where you can expand your professional expertise and make a significant impact.d your professional expertise and make a significant impact.

We’re looking for an IT Specialist to provide technical assistance and troubleshooting for end-users.

Manage and support the organization’s technology infrastructure, including applications and SaaS platforms.

📍 Work location — hybrid from Lviv

Responsibilities

• Responsible for installing, configuring, and troubleshooting software and hardware. Handle the daily operations and oversee the onboarding process for new users, which includes setting up new hardware, environments, accounts, and application integrations.
• Develop Python scripts to automate IT tasks.
• Configure, install and maintain all office technical equipment, including laptops, printers, monitors, multimedia devices, networks, and other IT peripherals. Additionally, manage the company’s inventory.
• Implement and enforce corporate information security practices and technologies.
• Effectively communicate system status, changes, and updates to internal stakeholders and management.
• Build and maintain our IT knowledge base.

Requirements

• 2+ years experience in IT administration and support or similar roles from small to medium-sized global companies
• Experience with macOS and Windows operating systems
• Experience in hardware and software troubleshooting (macOS & Windows)
• Experience with scripting (Bash, Python) is a must
• In-depth experience with IT infrastructures, Networks, and Cloud technologies (AWS preferably).
• Experience with Google Workspace, Atlassian, Slack administration
• Experience supporting services such as multimedia (Google Meet, Zoom, MS Teams).
• Experience with SAML and SSO environments (Okta or OneLogin).
• Problem solver and willing to provide the best service with empathy and patience.
• Excellent communication skills in English, written and verbal.
• Good knowledge of Linux (Debian-based or/and RedHat-based) — advantage.
• Knowledge of MDM solutions such as Jamf — advantage
• Experience in developing internal user manuals, policies, and documentation — advantage

Automat-it is committed to fostering a workplace that promotes equal opportunities for all. We firmly believe that cultivating a diverse workforce is crucial to our success. Our recruitment decisions are grounded in your experience and skills, recognizing the value you bring to our team.