IT Service Manager in ProService Finteco

For the Technology Division, we are looking for a person for the position of : IT Service Manager

This is what we offer:

• A chance to gain experience in the company being a leader on the FinTech solutions market,
• Comprehensive implementation program (onboarding),
• Experienced team with extensive know-how and knowledge base available to everyone,
• Internal technical training,
• After the implementation stage, as soon as you feel more confident - possibility of working in hybrid mode (50/50),
• Various types of benefits.

• Minimum 2 years of experience in a similar position,
• Ability to coordinate many topics at the same time,
• Ability to cooperate well in a team distributed in many organizational units,
• The ability to quickly combine events and dependencies between them,
• The ability to build relationships with internal and external clients,
• Very good and efficient communication with all stakeholders of service processes.

For the Technology Division, we are looking for a person for the position of : IT Service Manager

This is what we offer:

• A chance to gain experience in a company that is a leader in the FinTech solutions market,
• Comprehensive implementation program (onboarding),
• Experienced team with extensive know-how and knowledge base available to everyone,
• Internal technical training,
• After the implementation stage, as soon as you feel more confident - possibility of working in hybrid mode (50/50),
• Various types of benefits.

, [Coordination of the work of IT service teams in cooperation with the first line of support on the business side, Maintenance and development of system service operation standards, introduction of standards throughout the organization, Maintenance and development of mechanisms for measuring SLA factors, reporting SLA level,, Current control, monitoring and reporting of the service status of individual areas and systems,, Measurement of software quality in production systems,, Support for task prioritization processes in cooperation with process stakeholders.] Вимоги: Project management Бонуси та переваги: ​​In-house trainings.