What you will doSupport Global IT services as the first line of supportBe responsible for managing the SD queue (HEAT)Provide access to business applicationsProvide limited functional support (application)Prepare manuals and fill our knowledge base — software lifecycle management (operational tasks)Your profileMinimum 1 year of experience in a similar roleKnowledge of business applicationsKnowledge of ITSM tools for registration ticketsKnowledge of Microsoft applicationsExperience in support tea
What you will doSupport Global IT services as the first line of supportBe responsible for managing the SD queue (HEAT)Provide access to business applicationsProvide limited functional support (application)Prepare manuals and fill our knowledge base — software lifecycle management (operational tasks)Your profileMinimum 1 year of experience in a similar roleKnowledge of business applicationsKnowledge of ITSM tools for registration ticketsKnowledge of Microsoft applicationsExperience in support teams is a plusEnglish: Upper-IntermediateGood communication skillsCustomer-oriented and a team playerLocation and type of contractKyiv, UkraineFull-timeHybridEntry level
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Посадовий рівень
Базовий рівень
Тип зайнятості
Повний робочий день
Посадові обов’язки
Інформаційні технології
Галузі
Розробка програмного забезпечення і Послуги друку