IT Manager in VeliTech

VeliTech is a product company, where everyone is passionate about technology and strives to stay ahead of the curve. Our team is fueled by a deep understanding of cutting-edge frameworks, technologies, and continuous learning.This combo brought us success, 35+ million users served with our iGaming products, breakthrough Tech Radar, and a team of 200+ bright minds who made this happen.And this team is ready to welcome you in a world of opportunities to grow and expand your expertise. If this piques your interest, then look no further – this is the perfect opportunity for you!In this role you will:End-User Support and Server Management:Provide comprehensive support for end-users, ensuring smooth operation of equipment and serversAdminister and maintain the SKD system, providing access to the officeMicrosoft 365 Administration:Oversee the administration of Microsoft 365, including user and license management, SPAM system1C Server and MeDoc Expertise:General knowledge in 1C server and MeDoc systemsBackup Solutions Management:Implement and manage cloud and local backup solutions to safeguard critical data and ensure business continuityUser Assistance and Support:Provide timely and effective support to users, resolving technical issues and inquiries promptlyDocumentation and Inventory Maintenance:Maintain up-to-date IT documentation and inventory records, ensuring accurate tracking of user equipment and resourcesAtlassian Products Proficiency:Demonstrate proficiency in Atlassian products, leveraging tools like Jira and Confluence to enhance team collaboration and project managementSlack Management:Leverage knowledge of Slack to facilitate communication and collaboration within the organization, optimizing team productivityGeneral Help Desk Duties:Handle miscellaneous help desk tasks efficiently, ensuring all user queries and concerns are addressed promptly and professionallySkills and experience you will need:Comprehensive OS Administration. Proficient in administering Windows OS (all generations) including server versions, as well as Linux and MacOS environmentsKnowledgeable in IP telephony systemsMicrosoft 365 AdministrationGoogle Workspace Administration will be a plusBackup Solutions Management ExperienceExtensive User Support Background. More than 2 years of hands-on experience in providing user support, resolving technical issues promptly and efficiently. Ability to provide quality support remotelyDocumentation and Inventory MaintenancePractical expertise in structured cabling and network equipment, optimizing network performance and reliability. Wi-Fi networkKnowledgeable in Atlassian productsCustomer Equipment Service Experience. Practical experience in servicing, maintaining, and upgrading customer equipmentIntermediate English levelWe offer:Health careMedical insurance - full coveragePaid sick days - 10 daysWell-being programWell-deserved restPaid vacation - 20 daysWork-from-anywhere opportunitiesHomeOfficeMix both options the way you wantLearning and DevelopmentBudget for self-education (hard and soft skills)Possibility to visit conferences and professional eventsEnglish language courses + speaking clubInternal educational programsCertification opportunitiesLifestyleProduct mindsetEngineering culture in our DNAT-shaped skill set modelPowered by JazzHRmtj0Y71Wqw Show more Show less Job level Middle manager Employment type Full-time Job responsibilities Information technology Industries Internet publishing