IP telephony system administrator (Asterisk) + corporate services in Brokbridzh

Brokbridge is looking for a specialist for whom PBX administration based on Asterisk is the main competence. In parallel, the specialist will work with Jira, Slack, GitHub and corporate accounts.

Main duties (priority is Asterisk PBX):

1. Work with PBX based on Asterisk is a key direction

• full administration and configuration of Asterisk;

• setting and optimization of call routing, IVR, queues, SIP trunks, rules set;

• monitoring the availability and stability of telephony, keeping logs, analyzing incidents and troubleshooting;

• implementation and support of PBX integrations with CRM, HelpDesk, Jira Service Management and other internal systems;

• ensuring the security of the VoIP infrastructure (SIP authentication, password policy, protection from attacks);

• optimization of telephony expenses and work with providers.

2. Administration of corporate platforms

• configuration and support of Jira, Slack, GitHub;

• system support of corporate accounts in the company's services (logistics portals, eCommerce cabinets, work platforms);

• participation in the implementation of new tools and integrations.

3. Access and license management

• employee access management to systems;

• control of license expiration dates and balances;

• updating information about the company on external services and passing verifications.

4. Reporting and interaction: preparation of technical and financial reporting (telephony, licenses, service subscriptions); infrastructure.

Requirements:

• mandatory experience in administration of Asterisk;

• practical experience with VoIP, SIP protocols, setting up call routing;

• basic skills in working with Jira, Slack, GitHub;

• attention to detailand, responsibility, systematicity;

• willingness to quickly deal with new services;

• English at a level sufficient for reading documentation and communicating with support.

We offer:

• work in an international logistics company;

• opportunity to influence the development of internal IT and telephone infrastructure;

• modern stack of tools and transparent tasks;

• competitive salary and professional growth prospects.