Intern (quality and customer experience management) in Vodafone Ukrayina

The Vodafone Career Way talent development program is your unique opportunity to join a brave team and gain valuable experience in the field of technology. You can transform your theoretical knowledge into real business cases! Join the company's innovative projects and influence the development of the country. We are waiting for students of 4-6 years or graduates of 2021-2023 with developed analytical skills for a 6-month paid internship in Kyiv. What you will do: understand the principles of monitoring and evaluating the quality of service, gain expertise in analysis and improving the Customer Journey, you will learn to conduct qualitative and quantitative research, you will gain experience in project work and product testing. Our expectations from you: a broad outlook and critical thinking, openness to change and continuous improvement, the ability to systematize and analyze data, interest in technology, innovation, and AI tools, openness to challenges and finding effective solutions, resilience and a developed emotional intellectually developed communication and presentation skills knowledge of the English language at the Upper-Intermediate level in-depth knowledge of Excel and Power Point completion of specialized courses, experience of participation in related projects/programs for Data Analytics knowledge of SQL is required knowledge of the basics of Python/R programming languages ​​knowledge of Tableau/Power BI visualization tools What awaits you : 6-month paid internship with official registrationOffice in the heart of KyivHybrid work formatMotivating company atmosphere and valuesOpportunities for professional development and personal growthProfessional curators and experienced graduates of the program of previous yearsMental Health & Wellbeing programsActive volunteering, charity and social projects Countless communities - sports, eco-movement , intellectual games and many other useful and interesting things Corporate mobile communication Learn more about the Talent Development Program at the link: https://career.vodafone.ua/programa-stazuvannya-career-way