User support intern of the IT department in Piraeus Bank ICB

JSC "PIRAEUS BANK MKB" is an international Bank that is a subsidiary Bank of the largest financial group of Greece, Piraeus Financial Holdings S.A. and works in Europe. The bank was founded in 1916 with its head office in Athens, Greece. The bank is strategically oriented towards corporate and private clients. PIRAEUS BANK is about people and their needs. We use all available tools and are guided by client-oriented principles that will help to serve our clients as best as possible. The regional network of PIREUS BANK in Ukraine covers Dnipropetrovsk, Kyiv, Lviv, Odesa, Kharkiv and Cherkasy regions. PIREUS BANK offers internships to students of the last technical courses in the user support department the bank You will be able to gain experience working with technology by combining study and work. What we expect from you: Unfinished higher education (minimum 2 courses) Computer fluency Skills in solving problems related to hardware and software Understanding of network technologies and access rights structures General understanding and skills in: Installation, configuration and diagnostics of computer equipment and office equipment Installation, configuration and use of operating systems and office software Diagnostics, replacement and configuration of computer components (preferred) Installation and replacement of network lines and equipment (preferred) What you will have to do: Installation/updating of hardware and software at workstations ( Management of Releases and Changes) Support for the operation of hardware and software (diagnostics, repair or replacement) (Management of Changes, Management of Powers, Management of Releases) Providing assistance to users in solving questions regarding the skills of using hardware or software Providing assistance to other employees of the information technology department related to the need to install hardware of communication rooms, network laying and other means of hardware communication Providing assistance in moving bank employees' workplaces (installation, connection and configuration) If your experience and skills match the vacancy request, we will contact you within 14 days. In the event that you have not received a response from us during this time, it means that, unfortunately, there are currently no suitable vacancies for you. At the same time, we will save your resume in our database and, in case of suitable vacancies, we will contact you in the future. By sending your resume, you consent to the processing of your personal data.