Information systems analyst / CRM administrator (CRM project) in Ukrposhta

"Ukrposhta" is a national operator of postal communications, a reliable and responsible employer. Today, the "Ukrposhta" team are specialists who destroy stereotypes, working daily to increase the efficiency of logistics processes, improve the quality of service and convenience for the Client. A team that is always ready for bottom calls and the execution of important missions! Right now we are looking for an IS Analyst / CRM Administrator. Main duties: Supporting system users, providing advice and resolving incidents. reporting and indicators of incident processing Installation of system updates Administration of system servers Expected results for the first 3 months of work: configuration of the incident processing process; creation of incident handling regulations; fulfillment of requests and incidents from system users; implementation of notification rules for such communications with users prior to technical work The successful candidate meets the following requirements: Higher education: priority — mathematics, engineering, faculty of cybernetics, administration of networks, operating systems, information systems Communication, interaction, problem solving skills Knowledge of service architecture technology and tools Linux administration skills Skills of working with Chrome DevTools Knowledge Understanding of PL/SQL basics: REST API, BPMN 2.0, operation of SIP telephony Previous work experience: Preferably: experience of working with SRM and telephony systems; configuration and maintenance of SRM systems, applications, web applications; deployment of new software in the company's infrastructure Team player, organization and personal responsibility We offer: Official employment in a large, developing company Stable salary Bonus for meeting planned indicators Training and professional development Opportunities for career growth Attach and send your resume using the link below. WITH UKRPOST TOGETHER TO WIN!