Information Management Specialist (IM Officer) Information Management in Handicap international

Major Information Management Officer(IM Officer)  span>

COUNTRY:Ukraine

ACCOUNTABILITY: < /span>To the regional head of the MEAL department (Monitoring Ratings, Accounting and Education)  

LOCATION: Dnipro

Please send your resume in English only.

POSITION DESCRIPTION

The Information Management Specialist (IM Officer) reports to the Regional MEAL Manager (Area MEAL Manager); working closely with the IM/MEAL team, under the technical guidance of the Information Management Supervisor (IM Supervisor), implements and maintains the system information and data management within Handicap International/Humanity and Inclusion activities in Dnipropetrovsk region (and others at the request of the manager); provides technical solutions and support in reporting, data collection and integrity, data analysis and information management systems, and ensures compliance of all processes to general humanitarian standards and internal HI standards.

DUTIES

1. Support for program and project implementation:

• Support the MEAL specialist in IM matters, namely providing input, management, analysis and visualization of data and information using Excel, Power BI and/or other visualization and data collection and management tools.

• Support project teams in developing forms and databases as needed. 

• Improve the existing data management system in HI Ukraine, develop and implement new IM systems, in cooperation with IM/MEAL team and program teams.

• In cooperation with IM/MEAL, the team will support the web platform for storing and exchanging data and information during the implementation of the program.

• In collaboration with the IM Supervisor and the Protection team, support and improve technical solutions for referral management and case tracking.

• Provide advanced training in IM for HI employees, in accordance with the requirements of donors (conducting trainings and workshops).

2. Information management: 

• Contribute to the improvement of IM processes to increase accuracy and/or simplify/optimize. 

• Develop tools for collecting, analyzing and sharing data and information. 

• Ensure proper centralized storage and availability of program data and information using SharePoint. 

• Provide high-quality and timely external reporting, including - but not limited to - monitoring project performance.

• Contribute to the improvement and automation of the reporting process. 

• In cooperation with the IM supervisor, ensure high-quality data transfer and storage in accordance with the recommendations set forth in the Job Instructions on Data Protection Standards.

• Act as the IS coordinator for HI teams.

3. Data quality, analysis and sharing:

• Create online forms in SurveyCTO to support program implementation, monitoring, evaluation and training. 

• Ensure data sources are cross-checked before reporting. 

• Regularly monitor and verify data input, report any issues and changes to the MEAL Manager and/or IM Supervisor, and provide up-to-date data to the Reporting Coordinator.

• Perform effective and timely selection of data from relevant sources. 

• Contribute to monthly project reporting including accurate data analysis.

• Create and update information materials such as reports, graphs, infographics and others invisual materials to support and improve project implementation and reporting. 

4. Emergency preparedness and response:

• Contribute to the program's emergency preparedness activities and, in the event of an emergency, adapt its working methods to ensure effective HI humanitarian intervention. 

REQUIREMENTS FOR CANDIDATES

Experience and technical skills:

• High level of mastery of the Microsoft Office package, especially Excel. 

• Technical skills in database development, cloud technologies (especially SharePoint), data visualization and analysis (qualitative and quantitative). 

• Significant experience with Power BI and data collection tools such as Survey CTO. 

• Ability to think critically about IM, triangulating data as needed. 

• Experience with information management systems and/or monitoring and evaluation in humanitarian programs is a significant advantage. 

• Experience with VBA scripts and familiarity with GIS and/or SQL is a plus. 

• Professional command of the English language (required). 

• Professional command of Ukrainian and/or Russian languages. 

Personal qualities

• Real motivation to work in the humanitarian sector. 

• Great attention to detail. 

• Ability to follow instructions. 

• Ability to work with minimal support and ability to work in a team. 

• Practicality, flexibility and focus on problem solving. 

Each NI executive must adhere to and promote the highest standards of ethical and professional conduct in line with NI's values ​​and code of conduct, including institutional policies on Child Protection, Anti-Fraud, Bribery and Corruption, Disability, Gender and Age and Protection from Sexual Exploitation, Abuse and Harassment. 

Education:

Bachelor/Masterdegree in Information Technology, Information Systems, Computer Engineering, Social Sciences or related field. 

Languages:

• Professional command of the English language. 

• Professional command of Ukrainian and/or Russian languages. 

Experience:

Experience in database administration/management is an advantage (NGO, financial company, banking system or private company). 

OPERATING CONDITIONS

Contract:Employment contract (according to Ukrainian legislation) Term

Employment type:Full time

Benefits:

• 30 calendar days of annual leave li>
• 12 days of additional paid wellness leave (pro-rated)
• Health insurance for HI employees and one of a family member (the supplement is paid by HI)
• Individual psychological counseling for HI employees
• Relocation package can be provided for management positions and key positions, if necessary
• Appropriate support measures for a person with disability(if necessary)

By submitting a resume, the applicant consents to the processing of his personal data (in accordance with the legislation of Ukraine).

OPTIONS

HI is an equal opportunity employer. We value diversity and strive to create an inclusive environment based on mutual respect for all employees. We do not discriminate based on age, sex, disability, religion, ethnic origin, color, race, marital status or other protected characteristics.

All interested candidates regardless of age, gender, race, religion, sexual orientation, ability or ethnicity are encouraged to apply for the position.

If you have a disability and require any special arrangements to assist you during the interview, please let us know the necessary details.

Handicap Internationalal has transparent institutional policies on Child Protection, Anti-Fraud, Bribery and Corruption, Disability, Gender and Age, and Protection of Beneficiaries from Sexual Exploitation, Abuse and Harassment. They are mandatory for all employees who are required to respect, uphold and promote these policies and sign the HI Code of Conduct.

Please send your resume in English only.

Information Management (IM) Officer

COUNTRY:Ukraine

REPORTS TO:Area MEAL Manager

LOCATION:Dnipro

 Please send your CV in English only!

GENERAL PURPOSE OF THE ROLE 

The Information Management (??) Officer provides general data information management support to HI Dnipro base (and other Mission bases by request of the line manager) in close cooperation with the IM/MEAL team under the supervision of the Country MEAL Manager/ Area MEAL Manager and technical guidance of the IM Supervisor. The role provides technical solutions and support in reporting, data collection and integrity, data analysis and information management systems and ensures that all IM processes in Ukraine Program are in accordance with the HI standards.

RESPONSIBILITIES 

1. Support programming and project implementation:

• Support the MEAL Officer with IM needs, such as entering, managing, analyzing and visualizing data and information using Excel, Power BI and/or other visualization and data collection and management tools.

• Support the Project Teams in terms of the development of forms and databases as needed.

• Enhance the Information Management System currently in place in HI Ukraine and support the development and roll-out of new databases in collaboration with the IM/MEAL team and the wider Program Unit. 

• In collaboration with the IM/MEAL team, maintain web-based platforms for capturing and sharing implementation data and information. 

• In collaboration with the IM Supervisor and the Protection Team, strengthen and maintain an information referral system for Protection Information Management purposes. 

• Provide capacity building on IM to HI staff, meeting the requirements of donors. 

2. Information Management: 

• Contribute to improving IM processes to increase accuracy and/or simplify/streamline activities. 

• Develop tools and databases for capturing/collecting and analyzing data, and for improving data flow and information sharing processes. 

• Ensure the proper centralized storage and accessibility of program data and information using SharePoint. 

• Ensure high quality and timely external reporting, including - but not limited to – Project Indicators Monitoring. 

• Contribute to the improvement and automatization of reporting process. 

• In collaboration with the IM Supervisor, ensure that data flow and storage adhere to the recommendations set out in the Data Protection Standard Operating Procedures. 

• Act as a focal point for IM-related issues for HI teams. 

3. Data quality, analysis and sharing: 

• Create online forms in SurveyCTO to support program implementation, monitoring, evaluation, and learning. 

• Ensure that all sources of verification are cross-examined prior to reporting. 

• Ensure regular monitoring and cross-checking of entered data, reporting any issues and changes to the MEAL Manager and/or the IM Supervisor, as well as keeping the relevant reporting focal point(s) up to date. 

• Ensure the identification of appropriate data sources and the timely and effective collection of data. 

• Contribute to the drafting of monthly project reports, including accurate data-analysis. 

• Produce and update information products, such as reports, charts, infographics, and other visual materials in order to support and improve project implementation and reporting. 

4. Emergency preparedness and response:  

• Contributes to the program’s emergency preparedness actions and, in an emergency, adapts his or her working methods to contribute to an effective humanitarian approach by HI. 

PROFILE SOUGHT 

Experience and technical competencies: 

• Advanced Microsoft Office skills, particularly in Excel. 

• Technical skills in database development, cloud-based technologies (especially SharePoint), data visualization and analysis (qualitative and quantitative). 

• Strong experience with Power BI and data collection tools, such as Survey CTO. 

• Able to think critically about IM, triangulating data when needed and with minimal guidance. 

• Information Management System and/or Monitoring & Evaluation experience in humanitarian or emergency response programs is an asset. 

• VBA scripting experience and familiarity with GIS and/or SQL is an advantage. 

• Professional proficiency in English (essential). 

• Professional proficiency in Ukrainian and/or Russian. 

Personal qualities: 

• Real motivation to work in the humanitarian sector. 

• Strong attention to details. 

• Ability to follow instructions. 

• Autonomy and ability to work in a team. 

• Practical, dynamic and solution oriented. 

• Upholding and promoting the highest standards of ethical and professional conduct in relation to HI’s values and Code of Conduct, including institutional policies on "Child Protection", "Anti-fraud, Bribery and Corruption", "Disability, Gender and Age" and "Protection of Beneficiaries from Sexual Exploitation, Abuse and Harassment”. 

Education: 

Bachelor’s/Master’s degree in Information Technology, Information Systems, Computer Engineering, Social Sciences or a related field. 

Languages: 

• Professional proficiency in English. 

• Professional proficiency in Ukrainian and/or Russian. 

Experience: 

Experience of administration or database management is a plus. (NGO, Financial company, banking system or private company). 

WORKING CONDITIONS:

Contract: Employment contract (according to Ukrainian legislation) Fixed-Term

Type of employment: Full-time

Benefits Package:

• 30 calendar days for annual leaves 
• 12 days of internal wellbeing paid leaves annually (pro-rata)
• Medical Insurance for HI staff and one dependent (tax paid by HI)
• Individual counselling sessions for HI staff
• Relocation package might be granted for the managerial positions and key positions if needed 
• Relevant supportive measures for person with disabilities (if needed)

By submitting the CV application, the applicant gives his/her consent to the processing of his/her personal data (in accordance with the legislation of Ukraine).

EQUAL OPPORTUNITY

HI is an equal opportunity employer. We value diversity and we are committed to creating an inclusive environment based on mutual respect for all employees. We do not discriminate on the basis of age, sex, disability status, religion, ethnic origin, colour, race, marital status, or other protected characteristics. 

All interested candidates irrespective of age, gender, race, religion, sexual orientation, abilities or ethnic affiliation are encouraged to apply for the vacancy.

If you have a disability and require any special arrangements to assist you during the interview, please inform us with the necessary details.

Handicap International has clear institutional policies on "Child Protection", "Anti-fraud, Bribery and Corruption", "Disability, Gender and Age" and "Protection of Beneficiaries from Sexual Exploitation, Abuse and Harassment”. It is therefore mandatory for all staff to commit themselves to respect, uphold and promote these policies, and to sign the HI Code and Conduct.

 Please send your CV in English only!