Specialist in information management in International rescue committee

JOB DESCRIPTION

The Information Management Specialist (IMO) is responsible for obtaining and managing information from locations through ongoing coordination, information analysis and feedback to CBN staff. They will analyze the quantitative data collected to support the department in analysis and reporting. The Information Management Specialist assists CBN teams with methods of gathering reliable information on site using appropriate IRC tools

 KEY RESPONSIBILITIES

• Provide technical assistance in the collection of information on the number of customers and time indicators based on data received from the departments; follow-up actions required to ensure data accuracy and completeness.
• Ensure timely and accurate data entry into appropriate databases and reporting platforms.
• Generate regular reports and other data analysis/visualization using developed IRC forms/databases.
• Generation of reports on a weekly, monthly and quarterly basis (Statistical & Graphic) without using personal information.
• Amendments to existing databases in accordance with program requirements under the leadership of the CBN Manager and the CBN Coordinator.
• Maintenance of CommCare, RedRose and other databases, conducting trainings and instructions on the use of the system. Timely updating and adjusting existing data collection tools according to the local context.
• Ensuring continuous support of Cash and Basic Needs employees in data collection and use of data collection forms at locations.
• Processing customer data and payments on external payment platform IRC RedRose: data cleansing, deduplication, payment groups, etc.
• Work with customer feedback team to respond to feedback
• Support Cash and Basic Needs manager in the development and implementation of regular monitoring and evaluation activities of the Cash and Basic Needs program.
• Ensuring quality information management, including beneficiary enumeration, in collaboration with the Cashand Basic Needs coordinator and the information management team.
• Supporting the timely exchange of information regarding problems and needs at locations
• Performing other duties as needed or requested by the manager.

POSITION REQUIREMENTS

 Education:

Higher education, in addition, it is desirable to take technical courses in data management. Experience in computer science and/or data analysis preferred.

Work experience:

• Experience in humanitarian projects would be an advantage
• Experience in database development and management, statistical analysis and reporting. 
• Experience with Commcare, RedRose or similar data collection tools (Kobo Toolbox)
• Excellent reporting skills and experience using Excel, processing information from the main database and maintaining reports.< /li>

 Available skills and abilities:

• Demonstrated ability to work effectively in a diverse and multidisciplinary team environment.
• In-depth knowledge and skills of working with Microsoft Excel, including creating tables and forms, analyzing data, using pivot tables, and creating charts/data visualizations in a dashboard format.
• High attention to detail and excellent data handling skills.
• Excellent communication and presentation skills.
• Demonstrated understanding and ability to maintain confidentiality and respect for clients/beneficiaries
• Positive and professional attitude, including the ability to coordinate and work in a team.
• High level of flexibility and excellent ability to organize work, meet deadlines, stress tolerance, prioritize work under pressure, coordinate multiple tasks and maintain attention to detail.
• Computer literacy incl. Microsoft Word and Excel

 Language skills:

Fluent command of Ukrainian and good English.

REPORTING STRUCTURE AND TEAMWORK

Internal IRC cooperation with: Cash and Basic Needs Coordinator, Cash and Basic Needs Manager, Cash and Basic Needs Officer, MEAL Manager /strong>WORKING ENVIRONMENT AND OTHER RELEVANT INFORMATION

 Here are some examples of other important points to mention, but this is not an exhaustive list. Add items that apply to your position or add additional ones.

• This position involves full-time office work
• Exemption from overtime
• Work according to the matrix scheme
• The organization takes care of the staff and offers a flexible work schedule (early start - early finish, later start - later finish, remote work)
• Fast pace of work, multitasking and psychological pressure
• Employees can request to arrange a workplace. Specific requests are coordinated with the HR department. 

 IRC employees can count on the following benefits:

• Competitive salary
• Work aimed at specific goals, growth prospects
• English classes and unlimited online training courses
• Life insurance
• Medical insurance for employees and their families
• Free psychological assistance for employees and members of their families
• 30 calendar days of annual leave with flexible terms, not limited to legally established minimum standards
• Up to 10 days of paid sick leave

distribution of powers, discussions and objectivity in order to help our clients as efficiently as possible. International Rescue Committee is determined to protect the people it serves, its workersand all related persons from all forms of harm, abuse and violence, including sexual exploitation, abuse and harassment. The Committee undertakes to take all necessary preventive measures and create an environment in which people feel safe and can report wrongdoing. IRC employees must adhere to the core values ​​and principles outlined in The IRC Way - Standards of Professional Conduct. These are integrity, service, equality and accountability. The IRC also implements and enforces a number of additional internal rules regarding the protection of clients and staff from harm and abuse under the Principles for the Protection of Adults and Children, the Respect in the Workplace and Anti-Harassment in the Workplace Rules, the Anti-Repression and Protection of Reporters Rules ”, supplemented by the “IRC General Guidelines for Reporting”. The obligations can be read in English and Ukrainian at this link: https ://rescue.box.com/v/irc-safeguarding-policies. 

The IRC takes a zero-tolerance approach to wrongdoing and takes all necessary measures and takes corrective action when it receives information about wrongdoing. The IRC investigative unit consists of specialists and qualified investigators who conduct professional investigations focused on the interests of victims. They get involved if security violations are reported through the reliable and convenient communication channels that IRC creates for its employees, partners and customers. The IRC is also an active member of the Interagency Working Group on Protection from Sexual Exploitation and Violence (PSEA) established in Ukraine. 

 Adherence to gender equality, equity, diversity and inclusion: IRC strives to create a diverse, inclusive, welcoming and safe work environment in which all people are treated fairly, with dignity and respect. At IRC, we categorically prohibit and do not tolerate discrimination, harassment, retaliation, or bullying of our employees, no matter how they work. Among our workforce, we strive to increase the proportion of women, people from the countries and communities in which we work, and people who identify as races and ethnicities underrepresented in global power structures.

 Gender Equality : The IRC aims to reduce the gender imbalance in leadership positions. We implement a system of benefits aimed at creating a favorable environment for women to work, such as maternity leave, gender-sensitive safety protocols and other benefits and allowances that encourage women to work in our team.
< br/>An Equal Opportunity Employer: We offer equal opportunities to our employees and value diversity in our company. We reject discrimination fromand race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We make sure that people with disabilities can take advantage of appropriate accommodations, including to apply for or interview for a job, to perform essential job duties, and to receive other benefits and privileges. provided by the employer.