Information Management and Data Officer/ Analyst of consolidated information in Medair Ukraine

Overall Purpose

Working as a critical member of a diverse team, the Information Management and Data Officer will support across all the sectors related to cash-based programming including with the MPCA/NFI, Shelter and MHPSS teams. They will primarily assist the MPCA Project Managers with information management functions, including: data management and consolidation, interaction with the financial service provider, prepare reports for the donors. The position also supports the Monitoring, Evaluation, Accountability & Learning (MEAL) team with post-distribution monitoring, creation of online data collection tools and data management for all sectors. 

About Medair

Medair is an international Christian humanitarian organization that provides emergency response to most vulnerable people occurring amidst conflict, disease, and disaster to ensure their life in dignity and hope. It launched its activities in Ukraine in early March 2022 as a result of Russian military actions escalation in Ukraine. Medair has implemented numerous interventions in various sectors, such as Shelter, Health, Cash and NFI, Case Management, WASH, Mental Health. Medair teams are located in the East, North and West of Ukraine to ensure multi-sectoral approach to assistance. We are looking for a qualified professional to join us in supporting vulnerable communities.

Technical Support

• Manage data collected by Medair and maintain the MPCA databases, including processing, registration, verification, validation, analysis, distribution, and post-distribution data.
• Participate in developing, implementing, and reviewing information management needs and solutions for all CVA programming.
• Design, update & maintain project and MPCA in-country dashboards to support the management with an overview of project progress.
• Coordinate and contribute to the data collection plan with MEAL. 
• Identifying IT security gaps and technical needs that support effective and efficient program implementation. 
• Creation and support of IM tools, including using open-source software (ona.io) and updates to case management software system. 
• Gathering and documenting requirements for developing any information system required to support the program's needs. 
• Develop training materials and train users on system modules and functionalities developed.
• Work with team members to determine the appropriate frameworks, tools, and technologies to implement any database or information system, considering context, existing capacity, and other guiding principles.
• Provide technical support and required training to project staff in technical usage of Medair Information Management systems as necessary. 
• Any other duties assigned related to this job description.

Communication

• Work closely with the Global Support Office Cash Advisor and MPCA Project Managers on planning work and data requirements.
• Work closely with MEAL unit and other sector leads on planning IM work and data requirements.  
• Communicate with the MPCA program lead about any problems or technical software updates during project implementation.

 Reporting 

• Assist in generating the final and interim reporting of different projects. 
• Support in analysis of collected data
• Support MEAL in data analysis and reporting
• Validate data collected and generate data exports as needed to support project progress reports and real-time MPCA dashboard. 
• Report to projects on data generated during implementation internally and externally to Medair as required.

 Teamwork

Work where required to help the various activities conducted by Medair Ukraine.

PERSON SPECIFICATION

Qualification / experience

Vocational qualification

Bachelors in computer sciences, science, finance, business administration, economics or related subjects. Desirable Understanding of Data collection principles. 

Interest in supporting Emergency Assistance.

Work experience

Two years of experience of working in an office and with large amounts of data and data collection tools (IM tools). Desirable NGO experience preferable.

Working knowledge of the UN Cluster System.

Languages

Ukrainian, Excellent knowledge of spoken and written English. 

IT

Excellent ability in Microsoft Excel. Knowledge of databases and how to create, manage and maintain data. Technical aptitude to pick up digital data collection methods. Developing, implementing, and supporting new IM tools. Excellent knowledge of  xls forms.

Desirable Good working knowledge of other Windows and Office packages.

Computer network hardware and software. Knowledge of SQL and programming languages. Knowledge of statistics platforms (Qlik) and software (SPSS, STATA).

COMPETENCIES

Motivation

Passionate about serving war-affected persons, self-motivated, and enthusiastic. Desirable Strong desire to learn.

Team-building

Team player with good interpersonal skills. Willing to support others and share workloads. Strong in working with cross-functional teams.

Desirable Experience working in a multicultural team.

Adaptability

Capacity to work under pressure and manage personal stress levels. Creative, open-minded, flexible, self-learner. Ability to adapt communication strategies for different situations.

Technical expertise

Effective communication, particularly verbal. IT knowledge and experience. Commitment to best practice and ability to problem solving.

Desirable Ability to translate between written Ukrainian and English

Management and leadership

Able to take initiative in data solutions and analytics.

Areas of expertise

Data Collection. Database Management

 MEDAIR UKRAINE BRANCH strives to create diverse and inclusive workplaces and is an equal employment opportunity employer. For more detailed information, please contact us.

About Medair

Medair (Medair) is an international Christian humanitarian organization that provides emergency assistance to the most vulnerable people who find themselves in conflict, disease and disaster to ensure their lives in dignity and hope. It began its activities in Ukraine at the beginning of March 2022 as a result of the escalation of Russia's military operations in Ukraine. Medair has implemented numerous activities in different sectors such as: housing, health care, cash and non-financial information, social support, WASH, mental health. Medair teams are located in the east, north and west of Ukraine to provide a multi-sectoral approach to assistance. We are looking for a qualified professional to join us in supporting vulnerable communities. 

Technical Support Job Responsibilities

• Manage data collected by Medair and maintain MPCA databases, including processing, registration, verification, validation, analysis, dissemination, and post-distribution data.

• Participate in the development, implementation, and review of information management needs and solutions for all CVA programs.

• Develop, update, and maintain dashboards project and MPCA in country to support project progress review management.

• Coordinate and facilitate data collection plan with MEAL.

• Identify IT security gaps and technical needs that support effective and effective program implementation.

• Build and maintain IM tools, including using open source software (ona.io) and case management software system updates.

• Gather and document requirements for the development of any information system required to support the program's needs.

• Develop training materials and educate users on the system modules and functions developed.

• Work with members team to determine the appropriate frameworks, tools, and technologies for implementing any database or information system, taking into account context, available capacity, and other management principles.

• Provide technical support and necessary training to project staff as neededin the technical use of Medair's information management systems.

Any other duties related to this job description.

Communication

• Work closely with Global Support Monetary Consultant and MPCA Project Managers on work planning and data requirements.

• Coordinate with MEAL and other industry leaders on IM work planning and data requirements.

• Communicating with the MPCA Program Manager regarding any technical software issues or updates during project implementation.

 Reporting

• Assistance in the formation of final and interim reports of various projects.

• Support for the analysis of collected data

• MEAL support in data analysis and reporting

• Verification of collected data and generate export data as needed to support real-time project progress reports and MPCA dashboard.

• Report to projects on data generated during implementation internally and externally to Medair as needed.

Qualification / experience

Professional qualification - Bachelor of Computer Science, Science, Finance, Business Administration, Economics or related subjects Understanding of data collection principles preferred.

Interest in emergency support.

Work experience

Two years of office experience and with large volumes of data and data collection tools (IM tools). Experience of working in a public organization is desirable. Practical knowledge of the UN Cluster System.

Languages

Good knowledge of the Ukrainian language. High level of spoken and written English.

IT

Excellent command of Microsoft Excel. Knowledge of databases and methods of creating, managing and maintaining data. Technical ability to choose methods of digital data collection. Development, implementation and support of new instant messaging tools. Excellent knowledge of xls forms.

Good knowledge of other Windows and Office packages preferred.

Computer network hardware and software. Knowledge of SQL and programming languages. Knowledge of statistical platforms (Qlik) and software (SPSS, STATA).

COMPETENCIES

Motivation- Passionate about serving those affected by war, self-motivated and enthusiastic. A strong desire to learn is desirable.

Team building - Team player with good communication skills. Willingness to support others and share the load. Strong in working with cross-functional teams. Experience working in a multicultural team is desirable.

Adaptability - Ability to work under pressure and manage the level of personal stress. Creative, open, flexible, capable of self-learning.

Technical expertise

Effective communication, especially verbal.

IT knowledge and experience.

Commitment to best practices and ability to solve problems. The ability to translate in writing into Ukrainian and English is desirablelanguages.

Management and Leadership - Able to take initiative in data and analytics solutions.

Areas of Knowledge - Data Collection , Database management

MEDAIR BRANCH IN UKRAINE strives to create diverse and inclusive workplaces and is an employer , which provides for equal employment opportunities. For more detailed information, please contact us.