Information Management and Data Officer in Medair Ukraine

Overall Purpose

Working as a critical member of a diverse team, the Information Management and Data Officer will support across all the sectors related to cash-based programming including with the MPCA/NFI, Shelter and MHPSS teams. They will primarily assist the MPCA Project Managers with information management functions, including: data management and consolidation, interaction with the financial service provider, prepare reports for the donors. The position also supports the Monitoring, Evaluation, Accountability & Learning (MEAL) team with post-distribution monitoring, creation of online data collection tools and data management for all sectors. 

Project Overview

Since the full-scale invasion started in Ukraine, many cities have been heavily damaged, causing large-scale internal displacement and a significant refugee population leaving Ukraine for neighbouring countries. Medair's programme is responding to the enormous humanitarian needs of those living in Ukraine to address war-affected people and IDPs’ immediate needs with emergency assistance through MPCA, Shelter support, WASH, Health and MHPSS interventions. Medair has assisted tens of thousands of Ukrainian families.

 About Medair

Medair is an international Christian humanitarian organization that provides emergency response to most vulnerable people occurring amidst conflict, disease, and disaster to ensure their life in dignity and hope. It launched its activities in Ukraine in early March 2022 as a result of Russian military actions escalation in Ukraine. Medair has implemented numerous interventions in various sectors, such as Shelter, Health, Cash and NFI, Case Management, WASH, Mental Health. Medair teams are located in the East, North and West of Ukraine to ensure multi-sectoral approach to assistance. We are looking for a qualified professional to join us in supporting vulnerable communities.

 Technical Support

• Manage data collected by Medair and maintain the MPCA databases, including processing, registration, verification, validation, analysis, distribution, and post-distribution data.
• Participate in developing, implementing, and reviewing information management needs and solutions for all CVA programming.
• Design, update & maintain project and MPCA in-country dashboards to support the management with an overview of project progress.
• Coordinate and contribute to the data collection plan with MEAL. 
• Identifying IT security gaps and technical needs that support effective and efficient program implementation. 
• Creation and support of IM tools, including using open-source software (ona.io) and updates to case management software system. 
• Gathering and documenting requirements for developing any information system required to support the program's needs. 
• Develop training materials and train users on system modules and functionalities developed.
• Work with team members to determine the appropriate frameworks, tools, and technologies to implement any database or information system, considering context, existing capacity, and other guiding principles.
• Provide technical support and required training to project staff in technical usage of Medair Information Management systems as necessary. 

Any other duties assigned related to this job description.

Communication

• Work closely with the Global Support Office Cash Advisor and MPCA Project Managers on planning work and data requirements.
• Work closely with MEAL unit and other sector leads on planning IM work and data requirements.  
• Communicate with the MPCA program lead about any problems or technical software updates during project implementation.

 Reporting 

• Assist in generating the final and interim reporting of different projects. 
• Support in analysis of collected data
• Support MEAL in data analysis and reporting
• Validate data collected and generate data exports as needed to support project progress reports and real-time MPCA dashboard. 
• Report to projects on data generated during implementation internally and externally to Medair as required.

 Teamwork

Work where required to help the various activities conducted by Medair Ukraine.

PERSON SPECIFICATION

Qualification / experience

Vocational qualification

Bachelors in computer sciences, science, finance, business administration, economics or related subjects. Desirable Understanding of Data collection principles. 

Interest in supporting Emergency Assistance.
Work experience

Two years of experience of working in an office and with large amounts of data and data collection tools (IM tools). Desirable NGO experience preferable.

Working knowledge of the UN Cluster System.

Languages

Excellent knowledge of spoken and written English. Desirable Ukrainian.

IT

Excellent ability in Microsoft Excel. 

Knowledge of databases and how to create, manage and maintain data.

Technical aptitude to pick up digital data collection methods.

Developing, implementing, and supporting new IM tools. 

Excellent knowledge of  xls forms.

Desirable Good working knowledge of other Windows and Office packages.

Computer network hardware and software. 

Knowledge of SQL and programming languages. 

Knowledge of statistics platforms (Qlik) and software (SPSS, STATA).

COMPETENCIES

Motivation

Passionate about serving war-affected persons, self-motivated, and enthusiastic. Desirable Strong desire to learn.

Team-building

Team player with good interpersonal skills. 

Willing to support others and share workloads. 

Strong in working with cross-functional teams.

Desirable Experience working in a multicultural team.

Adaptability

Capacity to work under pressure and manage personal stress levels.

Creative, open-minded, flexible, self-learner. 

Ability to adapt communication strategies for different situations.

Technical expertise

Effective communication, particularly verbal. 

IT knowledge and experience.  

Commitment to best practice and ability to problem solving.

Desirable Ability to translate between written Ukrainian and English

Management and leadership

Able to take initiative in data solutions and analytics.

Areas of expertise

Data Collection

Database Management

MEDAIR UKRAINE BRANCH strives to create diverse and inclusive workplaces and is an equal employment opportunity employer. For more detailed information, please contact us.

 Загальна мета

Працюючи як важливий член різноманітної команди, спеціаліст з управління інформацією та даними підтримуватиме всі сектори, пов’язані з програмуванням на основі готівки, включно з командами MPCA/NFI, Shelter та MHPSS. Вони в першу чергу допомагатимуть керівникам проектів MPCA з функціями управління інформацією, включаючи: управління та консолідацію даних, взаємодію з постачальником фінансових послуг, підготовку звітів для донорів. Посада також підтримує команду моніторингу, оцінки, підзвітності та навчання (MEAL) у моніторингу після розповсюдження, створенні онлайн-інструментів збору даних та керування даними для всіх секторів.

Огляд проекту

З початку повномасштабного вторгнення в Україну багато міст були сильно зруйновані, що спричинило масштабне внутрішнє переміщення та значну кількість біженців, які залишають Україну до сусідніх країн. Програма Medair реагує на величезні гуманітарні потреби тих, хто живе в Україні, щоб задовольнити негайні потреби людей, які постраждали від війни. Medair допомогла десяткам тисяч українських родин.

Про Медейр

Medair (Медейр) — це міжнародна християнська гуманітарна організація, яка надає екстрену допомогу найбільш уразливим людям, які опинилися в умовах конфлікту, хвороб і катастроф, щоб забезпечити їхнє життя в гідності та надії. Вона розпочала свою діяльність в Україні на початку березня 2022 року внаслідок ескалації військових дій Росії в Україні. Medair реалізувала численні заходи в різних секторах, таких як: житло, охорона здоров’я, готівка та нефінансова інформація, соціальний супровід, WASH, психічне здоров’я. Команди Medair розташовані на сході, півночі та заході України, щоб забезпечити багатосекторальний підхід до допомоги. Ми шукаємо кваліфікованого фахівця, щоб приєднатися до нас у підтримці незахищених громад. 

 Технічна підтримка

• Керувати даними, зібраними Medair, і підтримувати бази даних MPCA, включаючи обробку, реєстрацію, перевірку, підтвердження, аналіз, розповсюдження та дані після розповсюдження.

• Брати участь у розробці, впровадженні та перегляді потреб і рішень щодо управління інформацією для всіх програм CVA.

• Розробляти, оновлювати та підтримувати інформаційні панелі проекту та MPCA в країні для підтримки керівництва з оглядом прогресу проекту.

• Координувати та сприятиMEAL data collection plan.

• Identify IT security gaps and technical needs that support effective and efficient program implementation.

• Create and maintain IM tools, including using open source software (ona.io) and case management software system updates.

• Gathering and documenting requirements for the development of any information system required to support the program's needs.

p>• Develop training materials and train users on developed system modules and features.

• Work with team members to identify appropriate frameworks, tools and technologies for implementing any database or information system, given the context, existing capacity and other guiding principles.

• As necessary, provide technical support and necessary training to project personnel on the technical use of Medair information management systems.

Any other duties related to related to this job description.

Communication

• Work closely with the Global Support Financial Advisor and MPCA Project Managers on work planning and data requirements.< /p>

• Work closely with MEAL and other industry leaders on IM work planning and data requirements.

• Communicate with the MPCA Program Manager on any technical software issues or updates during implementation of the project.

 Reporting

• Help in the formation of final and interim reporting of various projects.

• Support for the analysis of the collected data

p>

• Support MEAL in data analysis and reporting

• Validate collected data and create data exports as needed to support project progress reports and real-time MPCA dashboard.

• Report to projects on implementation data internally and externally to Medair as needed.

 Teamwork

Work there , where needed to help with various activities conducted by Medair Ukraine.

POSITION SPECIFICATION

Qualification / experience

Professional Qualifications

Bachelors in Computer Science, Science, Finance, Business Administration, Economics or related subjects. Understanding of data collection principles preferred.

Interest in emergency support.

Work experience

Two years of office experience and with large volumes of data and data collection tools (IM tools). Experience of working in a public organization is desirable. Practical knowledge of the UN Cluster System.

Languages

Excellent knowledge of spoken and written English. Preferably Ukrainian.

IT

Excellent command of Microsoft Excel.

Knowledge of databases and how to create, manage and maintain data.< /p>

Technical ability to choose digital data collection methods.

Development, implementation and support of new instant messaging tools.

Excellent knowledge of xls forms.

Good knowledge of other Windows and Office packages is desirable.

Computer network hardware and software.

Knowledge of SQL and programming languages.

Knowledge of statistical platforms (Qlik) and software (SPSS, STATA).

COMPETENCIES

Motivation

Passionate about serving war victims, self-motivated and enthusiastic. Strong desire to learn is desirable.

Team building

Team player with good communication skills.

Willingness to support others and share the load.

Strong in working with cross-functional teams.

Desirable experience working in a multicultural team.

Adaptability

Ability to work under pressure and manage the level of personal stress.

Creative, open, flexible, capable of self-learning.

Ability to adapt communication strategies to different situations.

Technical expertise

Effective communication, especially verbal.

IT knowledge and experience.

Commitment to best practices and ability to resolve problems.

Ability to translate in writing in Ukrainian and English preferred

Management and leadership

Able to take initiative in data and analytics solutions .