Information, Knowledge, and Management (IKM) Coordinator in NATO

Primary LocationUkraine-KyivNATO BodyNATO International Staff (NATO IS)ScheduleFull-timeApplication Deadline13-Jun-2024, 5:59:00 PMSalary (Pay Basis)3,833.04GradeNATO Grade G8-G10Important Note : this post is stationed in Kyiv, Ukraine, rated as an extreme risk location by the NATO Office of Security (NOS). Special security measures will apply for those assigned or travelling. For the time being Kyiv will remain an unaccompanied post and family members will not be relocated with the incumbent.As the Information, Knowledge, and Management (IKM) Coordinator for the NATO Representation to Ukraine (NRU), you’ll provide support and ensure that centralised and coherent IKM procedures and best practices established by the IKM Governance are followed. You will work closely with the Administrative Officer (AO) and the IKM team at NATO Headquarters (HQ).Under the supervision of the Head, Finance and Administration you will organise and process digital information, provide procedural and tools training and support, as well as registry and hands-on IKM training and reference services for NRU staff. You will be part of the IS IKM Network.As a priority, you carry out other information and knowledge management tasks as defined for the IKM Network when required by the IKM Governance. The main functions of this role will include to: Provide IKM support to staff within the NRU in accordance with IKM procedures and guidelines; Implement IKM best practices, in particular those pertaining to tools, information and knowledge organisation, accessibility and flow; Provide procedural and IKM tools support, such as: tools for managing taskers; collaboration; and document and records management; Carry out registry tasks by managing the receipt, dissemination, and handling of NATO information, maintaining strict confidentiality and version control; Produce and present relevant reports and statistics; Be the point of contact for IKM enquiries within the NRU and liaise with other IKM staff within the IS and across the NATO Enterprise to leverage knowledge; Provide constructive suggestions to effectively and efficiently leverage the existing IKM tools and procedures; Perform any other related duty as assigned. This role sits in the Executive Management (EM) Division, within the Archives & Information Management (AIM) Section of the the ICTM Directorate. The mission of Executive Management's (EM) is to enable NATO's relevance by providing management and support services to NATO HQ.Find more information about the division here .Based in the NRU, you report to the Head, Finance and Administration through the AO . You also have a strong relationship with central Archives and Information Management Service (EM(ICTM)AIM) and a dotted reporting line to the Head IKM Competency Centre within AIM.The requirements for the role are the following: A good general education at least to secondary level; At least 4 years' previous experience in a relevant area for the position; Experience with ICT systems, office software packages, including SharePoint, and their application to document processing and recordkeeping; Experience in managing information and knowledge throughoutits life-cycle; Experience in IKM tools, such as document and records management systems; Strong drive for teamwork, customer service attitude, and flexibility; Have the capacity to learn and adapt to a fast-pace environment; Proactivity and multi-tasking skills; Ability to prioritise a wide-range of competing demands, from various customers (including senior officials) andprovide high-quality service; Levels of NATO’s official languages (English/French): V (“Advanced”) in one; and II (“Elementary”) in the other; It will be considered an advantage if you: Posses experience in the management of sensitive or security classified information whilst demonstrating discretion at the highest levels of ethics and integrity; Demonstrate strong drive for teamwork, customer service attitude, and flexibility. The key competencies for the role are clarity and accuracy, customer service orientation, empathy, flexibility, initiative, organisational awareness, and teamwork.CONTRACTContract to be offered to the successful applicant (if non-seconded): Definite duration contract of one year; possi bility of renewal for up to one year. Contract clause applicable:This post is required for a limited period to support a project. As employment in this post is of limited duration, the successful applicant will be offered a definite duration contract of one year’ duration, which may be renewed for a period of up to one year if required to support this project.If the successful applicant is seconded from the national administration of one of NATO’s member States, a one year definite duration contract will be offered, which may be renewed for a period of up to one year if required to support this project, and subject also to the agreement of the national authority concerned.Serving staff will be offered a contract in accordance with the NATO Civilian Personnel Regulations.NOTE: Irrespective of previous qualifications and experience, candidates for twin-graded posts will be appointed at the lower grade. Advancement to the higher grade is not automatic, and will not normally take place during the first three years of service in the post.Under specific circumstances, serving staff members may be appointed directly to the higher grade, and a period of three years might be reduced by up to twenty four months for external candidates. These circumstances are described in the IS directive on twin-graded posts. USEFUL INFORMATION REGARDING APPLICATION AND RECRUITMENT PROCESS Please note that we can only accept applications from nationals of NATO member countries. Applications must be submitted using e-recruitment system, as applicable: For NATO civilian staff members only: please apply via the internal recruitment portal ( link ); For all other applications: www.nato.int/recruitment Before you apply to any position, we encourage you to click here and watch our video providing 6 tips to prepare you for your application and recruitment process.Do you have questions on the application process in the system and not sure how to proceed? Click here for a video containing the information you need to successfully submit your application on time.More information about the recruitment process and conditions of employment, can be found at our website (http://www.nato.int/cps/en/natolive/recruit-hq-e.htm)Appointment will be subject to receipt of a security clearance (provided by the national Authorities of the selected candidate), approval of the candidate’s medical file by the NATO Medical Adviser, verification of your study(ies) and work experience, and the successful completion of the accreditation and notification process by the relevant authorities. NATO will not accept any phase of the recruitment and selection prepared, in whole or in part, by means of generative artificial-intelligence (AI) tools, including and without limitation to chatbots, such as Chat Generative Pre-trained Transformer (Chat GPT), or other language generating tools. NATO reserves the right to screen applications to identify the use of such tools. All applications prepared, in whole or in part, by means of such generative or creative AI applications may be rejected without further consideration at NATO’s sole discretion, and NATO reserves the right to take further steps in such cases as appropriate. Additional InformationNATO is committed to diversity and inclusion, and strives to provide equal access to employment, advancement and retention, independent of gender, age, nationality, ethnic origin, religion or belief, cultural background, sexual orientation, and disability. NATO welcomes applications of nationals from all member Nations, and strongly encourages women to apply.Building Integrity is a key element of NATO’s core tasks. As an employer, NATO values commitment to the principles of integrity, transparency and accountability in accordance with international norms and practices established for the defence and related security sector. Selected candidates are expected to be role models of integrity, and to promote good governance through ongoing efforts in their work.Due to the broad interest in NATO and the large number of potential candidates, telephone or e-mail enquiries cannot be dealt with.Applicants who are not successful in this competition may be offered an appointment to another post of a similar nature, albeit at the same or a lower grade, provided they meet the necessary requirements.The nature of this position may require the staff member at times to be called upon to travel for work and/or to work outside normal office hours.The organization offers several work-life policies including Teleworking and Flexible Working arrangements (Flexitime) subject to business requirements.Please note that the International Staff at NATO Headquarters in Brussels, Belgium is a non-smoking environment.For information about the NATO Single Salary Scale (Grading, Allowances, etc.) please visit our website . Detailed data is available under the Salary and Benefits tab. Show more Show less Посадовий рівень Старший середній рівень Тtype of employment Full-time Job responsibilities Information Technology Industries Defense and space production