HR Services Administrator II (Remote) in Staples

Job DescriptionStaples is business to business. You’re what binds us together.Our Human Resources team has one goal: create solutions and services that foster an inclusive and innovative culture. We act as strategic partners to deliver innovative learning and development opportunities, comprehensive compensation and benefit solutions, recruiting tools and more to attract new talent and excite existing talent. We’re a compassionate, hardworking and dedicated team that knows our work makes an impact on our company every day.What You’ll Be DoingThe HR Services team provides extraordinary care to our managers and associates with the goal of driving superior associate satisfaction. This position is for individuals who are exceptionally customer-focused and who enjoy handling our associate’s HR, Benefit and Payroll needs while bringing their own diverse interests and passions into work every day. The HR Services Administrator will service a high volume of associate inquiries through various channels (phone, email, etc.) with an elite level of customer service.This role serves as primary support for all disciplines of Human Resources including but not limited to payroll, associate relations, benefits, workers compensation, leave of absences, talent management, talent acquisition, unemployment, and compensation.We handle a large volume of contacts, working in multiple HR Systems simultaneously to manage the HR Services administration processes. We strive to resolve issues within a reasonable timeframe, typically 24 business hours or less.What You Bring To The TableAbility to maintain a high-quality experience, providing exceptional support to both internal and external partners. Excellent interpersonal skills, including proven ability to interact with all levels, both within and outside of organization.Ability to handle difficult situations professionally and sensitively.Exceptional Customer service and communication skills.Ability to do multiple tasks simultaneously.Ability to process high volumes accurately and efficiently. High sense of urgency with the ability to work in fast paced, confidential, time sensitive environment.Impeccable attention to detailAbility to work in fast paced, confidential, time-sensitive environment and have excellent organizational and follow-through skills. What’s Needed- Basic QualificationsBS/BA in Business administration, or 1+ years of experience working in a business, customer service, HR, or related environmentWhat’s Needed- Preferred QualificationsHR, Benefits or Payroll backgroundBilingual in Spanish is a plusDemonstrated ability to problem solve and apply critical thinking skills, including the ability to think analytically and creatively, under pressure, to solve problems with high sense of urgency.We OfferInclusive culture with associate-led Business Resource Groups112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!About UsStaples is an Equal Opportunity Employer who values the diversity of our people, products, and services. Show more Show less Должностной уровень Молодой специалист Тип занятости Полный рабочий день Должностные обязанности Кадровое сопровождение Отрасли Розничная торговля офисным оборудованием