HR / People Experience lead in Sunvery

HR / People Experience lead

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Canvas’s mobile 3D capture application is transforming the remodeling and renovation industry.
Just by scanning with an iPhone, Canvas can capture a 3D model of a house in minutes and then
convert it into a CAD model. We are a global remote-first company with a presence in the United
States and Europe, and have many distributed employees.
In 2013 we released the world’s first mobile 3D sensor. Over the years we’ve built a top
technology for SLAM, 3D reconstruction, and conversion of scans into semantic CAD models. In
2020, Canvas was featured in Apple’s own keynote about the iPhone 12 Pro as a significant
example of what you can do with its new LiDAR sensor.
If you are a proactive, organized individual with a passion for the employee experience and a
desire to make a difference in the world of 3D scanning, architecture, and design, we encourage
you to apply for this exciting opportunity to join our team. At Canvas, we value diversity and are
committed to providing an inclusive and supportive work environment. We are an
equal opportunity employer and welcome candidates of all backgrounds to apply.

Key responsibilities:
• Develop and implement innovative recruitment strategies to attract top talent in the BPO
and technology sectors.
• Lead employee retention programs, focusing on career development, employee
engagement, and satisfaction.
• Oversee HR for Operations, including performance management, compensation and
benefits, employee relations, and compliance with HR policies and procedures.
• Work closely with senior operations leaders to align our global people experience
strategies and practices with business goals.
• Foster a positive, inclusive, and dynamic work culture that supports growth and
development.
• Utilize data-driven insights to guide decision-making and improve HR processes.

Activities:

Recruitment and Talent Acquisition:
• Designing and implementing comprehensive recruitment strategies.
• Coordinating with department heads to understand staffing needs and required
skill sets.
• Managing job postings, screening resumes, conducting initial interviews, and
coordinating interview processes.
• Networking and building relationships with potential talent pools, including
universities, industry groups, and recruitment agencies.
• Overseeing the onboarding process for new hires.

Employee Retention and Engagement:
• Developing and implementing employee retention programs.
• Conducting regular employee satisfaction surveys and focus groups.
• Planning and organizing team-building activities and events.
• Implementing career development and progression plans.
• Managing employee recognition and reward programs.

Performance Management:
• Developing and overseeing performance review systems.
• Working with managers to set clear performance expectations and goals.
• Identifying training needs and coordinating professional development
opportunities.
• Addressing performance issues in collaboration with relevant managers.
HR Policy Development and Compliance:
• Creating and updating HR policies and procedures for BPO teams
• Ensuring compliance with labor laws and industry regulations.
• Managing workplace diversity and inclusion initiatives.
• Handling employee grievances and conflict resolution.

Organizational Development and Culture Building:
• Shaping and nurturing the company culture.
• Facilitating organizational change initiatives.
• Promoting open communication and feedback channels throughout the
organization.
• Leading diversity and inclusion efforts.

HR Administration:
• Overseeing payroll, benefits administration, and HR record-keeping.
• Coordinating with finance and legal departments as required.
• Managing HR information systems and ensuring data accuracy.

Strategic HR Planning:
• Collaborating with senior leadership to align HR strategies with business
objectives.
• Providing insights and recommendations based on HR metrics and data analysis.
• Forecasting future hiring needs and succession planning.

Required skills, background and experience:
• Minimum of 2 years experience in HR leadership roles, preferably in a BPO or
technology-focused production environment.
• Minimum of 2 years of experience in operations or project management
• Proven experience managing teams of 50+ people
• Demonstrated success in recruitment and retention strategies.
• Strong understanding of International employment law, compliance, and HR best
practices.
• Familiarity with 3D scanning technology or related industry
• Excellent written and verbal communication skills in English (upper-intermediate level or
higher)
• Proven ability to lead and inspire a team.
• Strategic thinker with excellent problem-solving skills.
• Resilience under stress and demonstrated leadership qualities
• Experience working in a remote-first, globally distributed organization