HelpDesk support engineer in lifecell

We are a telecommunications group led by lifecell.

We provide mobile and fixed communications, Internet, TV and digital services million users throughout Ukraine. In times of war, we make sure the country stays connected: we invest in batteries and generators to keep our base stations running even without power.

And lifecell is people. More than 4,000 specialists across Ukraine work in a group of companies together to develop telecom every day. We value initiative, support new ideas and share experience. There is the stability of a large group of companies lifecell and Datagroup, the flexibility of modern business and the support of the international holding NJJ Capital, which helps each of us grow.

We are inviting a HelpDesk Support Engineer to our team !

We would like to see the following experience and qualities in you:

• Higher education in the field of telecommunications or related fields.
• In-depth knowledge of operational MS Windows systems and the MS Office package.
• Practical skills in working with computer hardware and peripheral devices, including printers.
• Experience in Service Desk systems; basic knowledge of ITIL will be an advantage.
• Understanding of working with popular client programs and applications: antivirus solutions, Adobe, AutoCAD, VPN clients, E?banking and others.
• Understanding the principles of operation and basic configuration of IP networks.
• High communication skills and customer orientation.
• Analytical thinking and the ability to quickly find solutions.
• Attention to details and the ability to effectively work with several tasks at the same time.

At lifecell and Datagroups, we build a team in which everyone has equal opportunities for development and success. We support the principles of gender equality, inclusion and diversity, so we welcome candidates regardless of gender, age, origin or other characteristics.

We are individualswe are glad to see veterans among the candidates - your experience will be an additional advantage.

We can offer:

We value our employees and create all conditions for comfortable and productive work. By joining our team, you will receive:

• Employment in accordance with the legislation of Ukraine in the company "Datagroup"from the first working day.
• Stability and professional opportunities: Possibility of professional development and career growth in a large and reliable telecom group.
• Guaranteed and timely salary, as well as a full social package from the first working day.
• Medical insurance: Taking care of your health is our priority value.
• 24 calendar days of vacation + an additional birthday day off.
• Hybrid work format: Ability to combine work in the office and remotely.
• Mobile communication for employees: Corporate rates to always stay in touch.
• Continuous development:The opportunity to participate in large-scale infrastructure and digital projects. We are open to new ideas and initiatives.
• An inspiring team: Cooperation with talented and motivated colleagues who support each other.
• Social responsibility: Participation in volunteer initiatives, support of charity projects, youth and environmental programs initiatives.

We are at the stage of transformation processes, so your expertise is very important to us. Your ideas and fresh perspectives will directly impact the company. By working with us, you become part of a strong, modern and dynamic company that is already building the telecom of the future today.