Helpdesk Specialist in Devire

Devire Outsourcing IT  is a form of a partnership dedicated to self-employed IT specialist, executing projects for our Clients - leading IT Companies bringing innovations and the newest resolutions to market.

Currently for our Client we are looking for a  Helpdesk Specialist .  Our Client is one of the biggest companies as for the internet traffic management and data caching. This is the leader in Web Application Acceleration, Performance Management and Streaming Media Services.

The offer:

• Working for a leading corporation with a stable market position. 
• Salary based on B2B contract. 
• 100% remote work. 
• Possibility to work in an international environment. 
• Benefits package: life and medical insurance, Multisport card. 
• Flexible working hours. 

• Experience in a customer-driven, results-focused environment. 
• Troubleshooting, upgrading, and repairing desktops, laptops, and associated hardware. 
• Proven record of creating policies, procedures, and technical documentation. 
• Demonstrated history of working on multiple projects simultaneously. 
• Team-first attitude and strong interpersonal skills. 
• B2 or higher fluency in English Language. 
• Strong commitment to superior customer experiences. 
• Commitment to process and process improvement. 
• Strong attention to detail \ *Approachable attitude * Strong organizational skills. 
• Intermediate Knowledge of Mac OS X, Windows 7, and Linux. 
• A+/ACMT/ACA Certifications a plus, but not required. 

Devire Outsourcing IT is a form of a partnership dedicated to self-employed IT specialist, executing projects for our Clients - leading IT Companies bringing innovations and the newest resolutions to market.

Currently for our Client we are looking for a  Helpdesk Specialist .  Our Client is one of the biggest companies as for the internet traffic management and data caching. This is the leader in Web Application Acceleration, Performance Management and Streaming Media Services.

The offer:

• Working for a leading corporation with a stable market position. 
• Salary based on B2B contract. 
• 100% remote work. 
• Possibility to work in an international environment. 
• Benefits package: life and medical insurance, Multisport card. 
• Flexible working hours. 
,[Develop tools and workflows to improve helpdesk efficiency and productivity. , Develop and document processes and procedures for improving efficiencies and decreasing response times. , Ability to work independently as well as part of a global team. , Work to ensure the smooth operation of Akamai Global Helpdesk locations. ] Вимоги: Windows, Linux, ACA, A+ Бонуси та переваги: Sport Subscription, Private healthcare, International environment, Remote work, Flexible working hours.