Helpdesk Specialist in Playtech

Helpdesk Specialist Київ About Playtech Founded in1999 and premium listed onthe Main Market ofthe London Stock Exchange, Playtech isatechnology leader inthe gambling industry with over 7,000 employees across 20countries. Playtech isthe gambling industry’s leading technology company delivering business intelligence-driven gambling software, services, content, and platform technology across the industry’s most popular product verticals, including, casino, live casino, sports betting, virtual sports, bingo and poker. Read more about who weare and what wedohere: & Here atPlaytech, wegenuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead tobetter business decisions. Recognizing differences and ensuring our processes are transparent isthe core ofPlaytech’s overall commitment toresponsible business practices. Ready tolevel upyour career? Playtech’s ITunit islooking for aself-motivated Help Desk Specialist with ability toprioritize tasks, learn and adopt new technologies. Your influential mission. You will... Bepart ofglobalIT team and participate incompany wide projects. Provide tier 1-2 support for end users onlocal and remote sites. Work with service desk ticketing system. Track and Keep ITassets inventory up-to-date. Beresponsible for installation, administration, maintenance and troubleshooting ofwindows/mac and mobile devices. Troubleshoot network issues. Contribute tocorporateIT wiki portal Components for success. You... Have excellent knowledge ofWindows 11and— atleast 2-3 years’ experience Understand Windows based client environments (Active Directory, GPO’s, SCCM/MDT installations, Windows update, etc.) Know inpractice what isComputer Hardware and Maintenance Understand TCP/IP, Network elements and services, Wireless and VPN environments Contribute toDocumentation, KB, manuals, monitoring You’ll get extra points for... Knowledge ofMacOS operating systems and JAMF management Knowledge and experience incloud solutions (Office365, Azure) Thrive inaculture that values... Professional challenges Initiative-taking and confident approach atthe workplace Active lifestyle and mental well-being Work-life balance, flexibility and hybrid work Fun and engaging company events ITTEAM: Bepart ofaglobalIT team with team members from New York toManila. Work together with other global teams inInfra, Networking, Security and HR. Test your capabilities and improve your knowledge constantly, understand the work life inaglobal enterprise. You are important inthe team!