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Knowledge of SQL, XML. Understanding of logging and tracing systems - Kibana, Elasticsearch Experience of working with ABS Experience of working with payment systems Experience working with users, understanding the principles of ServiceDesk Software administration and support Performance of cause and effect analysis of software incidents and problems Communication with developers regarding software operation. Providing advice to the company's clients on software usage issues Analysis of suggestions and comments regarding the improvement of the software. Participation in the development of software development and improvement projects, Writing and updating the instructions for the operation of the software. ? >
Help Desk Specialist (L2) in NovaPay
Posted more than 30 days ago
2 views
NovaPay
1 year
Kyiv
Full-time work
In connection with the expansion of the staff, the financial company "NovaPay" LLC (GC "Nova") announces a competition for the vacancy "Technical support specialist (2nd line)" /li>Knowledge of SQL, XML.Understanding of logging and tracing systems - Kibana, ElasticsearchExperience of working with ABSExperience of working with payment systems Experience working with users, understanding the principles of ServiceDeskMain tasks:< ul>Software administration and supportPerformance of cause and effec
In connection with the expansion of the staff, the financial company "NovaPay" LLC (GC "Nova") announces a competition for the vacancy "Technical support specialist (2nd line)"
/li>Main tasks:
< ul>- Working in an innovative company in the FinTech segment
- Opportunity to work in a hybrid format or remotely
- Care for your mental and physical health (medical insurance, psychological counseling, corporate sports communities)
- Learning and development (English language classes, courses and trainings for professional growth)
- Annual salary reviews according to own performance
- Meetings with famous speakers in the Corporate Club
- Mentoring program and support for each new employee
- Opportunity to show your talents (we value creative initiative and support it)
- /ul>
