Help Desk Specialist in THE GODS

Role:

Ensure stable, safe and trouble-free operation of the entire technical infrastructure of the company: from equipment and employee access to servers, domains, services, anti-detectors, proxies, etc.

What you will do:

• Technical training of new employees: equipment, access, working accounts.
• Regular audits of access rights.
• Prompt resolution of all technical problems employees.
• Centralized management of project accounts.
• Accounting of all company equipment.
• Building a unified access management system.
• 2FA control, emergency blocking, leakage risk management.
• Accounting of all licenses and subscriptions.
• Optimization of costs.
• Deployment and administration servers.
• Maintenance of sites, domains, SSL.
• Update of CMS, server systems, control of uninterrupted operation.
• Administration of anti-detection browsers, proxies, profiles.
• Creation of rules for the work of employees with equipment and access.
• Selection of systems and writing of TOR for automation of business tasks.
• Interaction with by developers.
• Creation of Telegram-bots and other automations through GPT and no-code services.
• Conducting technical tests of advertiser products during a decrease in conversions.
• Creation of all working groups and service chats upon request.
• Support and development of the company's internal digital ecosystem.
  
   

Our expectations:

• Experience as a SysAdmin / Help Desk Specialist from 1 year.
• Understanding the principles of IT services (Google Workspace, ClickUp, CRM).
• Ability to structure information and document processes.
• High level self-organization and responsibility.
• Quick reaction, analytical thinking, attention to details.
• Basic technical skills (setting up accounts, working with VPN, browsers, antiviruses).
  
   

We offer:

• Comfortable working environment - balance between work and personal life.
• Format to choose - a stylish office in Warsaw or completely remote.
• Influence on the result - your decisions are important and initiative is encouraged.
• Corporate and team building - we like not only to work, but also to relax together.