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Help desk specialist in Kliringoviy Dim, AB
Posted more than 30 days ago
1 view
Kliringoviy Dim, AB
Without experience
Kyiv
Full-time work
Indemands:
Experience of working in an IT department, possibly initial, in the field of service desk/helpdesk
Good communication skills, because you need to communicate with internal customers and ask clarifying questions about their technical problems
IT student or budding IT specialist
IT skills at the advanced user level
Working conditions:
comfortable office near the subway
opportunity to work remotely from time to time
official employment
medical insurance
professional team.
Responsibilit
Indemands:
- Experience of working in an IT department, possibly initial, in the field of service desk/helpdesk
- Good communication skills, because you need to communicate with internal customers and ask clarifying questions about their technical problems
- IT student or budding IT specialist
- IT skills at the advanced user level
Working conditions:
- comfortable office near the subway
- opportunity to work remotely from time to time
- official employment
- medical insurance
- professional team.
Responsibilities:
Purpose of the position: to provide IT support for internal users regarding the operation of the bank's software complexes.
- Processing of appeals and incidents regarding the operation of head office systems
- Filtering errors of the Bank's software complexes
- Prioritization of errors by criteria: criticality of errors, mass of errors, segment of VIP customers
- Fix simple bugs.
Without experience
Kyiv
Full-time work