Help Desk Engineer in PIN-UP.TECH

PIN-UP.TECH is one of the directions of the international ecosystem PIN-UP Global, which operates in six countries — Ukraine, Poland, Kazakhstan, Cyprus, Peru, and Armenia. PIN-UP.TECH is the foundation of today’s international ecosystem of PIN-UP Global, the main products of PIN-UP.TECH are platforms for Ukraine and Kazakhstan. PIN-UP Global is an ecosystem of independent companies involved in the life cycle of various entertainment products. Ecosystem companies introduce innovative technologies, non-standard solutions for the development and scaling of products and services.

We are looking for a Help Desk Engineer to join our team.

Requirements:

• Experience in similar position from 1+ year;
• Good understanding of network technologies (TCP/IP, DHCP, DNS,VPN, SIP) ;
• Knowledge of OS (MacOS, Windows and Linux) at administrator level;
• Good knowledge of Google Workspace;
• Experience with Jira, Confluence;
• Experience with deployment tools;
• Installation, configuration and troubleshooting software;
• Experience with modular repair;
• Good communication skills;
• Ready to work shifts
• English B1

Responsibilities:

• Providing technical support to the company’s employees, including remote ones;
• Maintenance of office computers and office equipment;
• Manage MDM, credentials, group policies, access rights;

Our benefits to you:

🍀An exciting and challenging job in a fast-growing product ecosystem, the opportunity to be part of a multicultural team of top professionals in Development, Engineering and Architecture, Management, Operations, Marketing, etc;
🤝Great working atmosphere with passionate IT experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;
📍Beautiful offices in Kyiv, Warsaw, Limassol, Almaty, Yerevan — work with comfort and enjoy the opportunity to build a network of connections with IT professionals day by day;
🧑‍💻Laptop & all necessary equipment for work according to the ecosystem standards;
🏖Paid vacations, personal events days, days off;
🫖Paid sick leave;
👨‍⚕Medical insurance;
💵Referral program — enjoy cooperation with your colleagues and get the bonus;
📚Educational support by our L&D team: internal and external trainings and conferences, courses on Udemy;
🗣Free internal English courses;
🤸‍♀Sport benefit;
🦄Multiple internal activities: online platform with newsletters, quests, gamification and presents for collecting bonuses, PIN-UP talks club for movie and books lovers, board games cozy evenings, special office days dedicated to holidays, etc;
🎳Company events, team buildings.