Help Desk Agent in Juliasonasos Online

A dynamically developing company requires a support employee. Country of residence does not matter, work remotely (full time). Required qualities: • sincere desire to help; • experience with mobile operating systems iOS and Android; • experience with a computer at the advanced user level ;• stable high-speed Internet access is required;• experience in support for at least a year;• competent command of the Russian language orally and in writing;• typing speed of at least 180 characters per minute;• the ability to clearly express your thoughts. What you will need to do:• provide support to service users through a ticket system (no calls); • interact with related departments to improve the service; • study and develop the knowledge base. A big plus will be: • the presence of devices with the above mobile OS; • experience working with users in social networks. networks and communities; • knowledge of English at the reading level with a dictionary. Show more Show less Type of employment Evening working day