Head of the training department in BeerMarket

We invite you to join our team of the Head of the Training Department.

Knowledge and skills necessary for successful work:

• higher education;
• understanding of the specifics of the retail business, customer service in it;
• experience in developing and implementing work standards for retail staff, writing methodological materials, creating scripts;
• knowledge the specifics of different formats of staff training;  
• experience of independent development of educational programs and conducting online/offline trainings; 
• experience in implementing a distance learning system will be an advantage;
• knowledge of Excel, Google spreadsheets.

Personal qualities:

• systematic, responsible, result-oriented;
• optimism and love for people.

Responsibilities:

• analysis and updating of existing training programs for sales personnel and line management of the company;
• updating standards of customer service by sales personnel;
• creating and implementing new training programs for various categories of sales personnel;
• conducting periodic evaluation of sales personnel of the network;
• formation of training schedules for network personnel, monitoring of training results (sales indicators, NPS);
• organization of effective work of training managers sales staff (field training, online master classes, trainings);
• budgeting of training costs, reporting on the training process in the company.

We offer:

• work in a dynamically developing company;
• flexible work schedule;
• competitive salary (payments twice a month).