Head of the client support department (social networks) in DTEK

YASNO is a brand under which a group of companies operates in the supply of electricity, gas, energy efficiency solutions and electric vehicles. We provide services for 3.5 million Ukrainian families and 80 thousand legal clients. Three companies of the YASNO brand three times topped the rating of electricity suppliers of Ukraine compiled by the DiXi Group analytical center as part of the USAID project. Head of the Client Support Department (social networks) Together with you, we will solve the following tasks: Effective management of a subordinate group of specialists working with social networks; Monitoring customer comments in social networks, making corrections in answers, working on errors; Organization and development of training processes of the group on working with social networks and quality control of the work of specialists, management of the work schedule of subordinates; Automation of work processes, analysis of business goals, formation of strategy, improvement of the efficiency of robots in working with social networks; Analysis and formation of reports. You are our candidate if you have: Higher education (economics, marketing); Work experience in managerial positions; Ability to lead a team ; Excellent communication and presentation skills; Experienced user of MS Office. A team of professionals awaits you; Interesting projects; Professional development; Opportunities for career growth; And of course: a competitive level of payment, medical insurance; Lukyanivska m