Head of Talent Acquisition (Contact Center) in PIN-UP Global

We are looking for a Head of Talent Acquisition passioned about recruitment to join our team.Requirements:• Minimum of 5 years of full-cycle recruitment experience, with at least 2 years on the same role.• Experience in mass hiring.• Background in international recruitment.• Proficiency in English (B2 level or higher) is essential.• Demonstrated track record in successfully recruiting and filling non-tech Middle/TOP and C-level positions.• Strong organizational skills with meticulous attention to detail and the ability to prioritize tasks effectively.• Familiarity with recruitment metrics and the ability to utilize them for performance evaluation.• Collaborative team player with the flexibility to support the team across various tasks.• Experience in developing recruitment policies and procedures.• Exceptional work ethic with a sense of urgency.• Experience in iGaming would be a plus.Responsibilities:• Lead and coordinate the workload of the recruitment team, ensuring effective task prioritization.• Design and implement key metrics to assess the efficiency of recruitment practices.• Ensure quality control across all recruitment activities and policies.• Monitor adherence to recruitment policies, processes, and standards at all organizational levels.• Develop programs to attract and select talent aligned with the organization’s business requirements.• Analyze data from applicant tracking systems, post-interview, post-hire surveys, and other feedback channels to propose improvements.• Provide ongoing training and share best practices with the recruitment team.• Collaborate with Freelancers and Agencies to streamline recruitment processes.• Stay informed about external developments that may impact the organization and propose solutions.• Engage in various projects such as Internal Mobility, Internship programs, and process automation initiatives.Our benefits to you:☘️An exciting and challenging job in a fast-growing product ecosystem, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and other🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed📍Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, Yerevan, Peru — work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day🧑🏻‍💻Laptop & all necessary equipment for work according to the ecosystem standards🏖Paid vacations, personal events days, days off🫖Paid sick leave👨🏻‍⚕️Medical insurance💵Referral program — enjoy cooperation with your colleagues and get the bonus📚Educational support by our L&D team: internal and external trainings and conferences, courses on Udemy🗣Free internal English courses🦄Multiple internal activities: online platform for employees with quests, gamification and presents for collecting bonuses, PIN-UP talks club for movie and book lovers, board games cozy evenings, special office days dedicated to holidays, etc🎳Company events, team buildings Show moreShow less Job Level Director Employment Type Full-time Job Responsibilities Information Technology, Engineering and Administration Industries IT Services and IT Consulting and Casinos and Other Gaming Establishments