Head of SERM in UseWor

Responsibilities:

1. Establishment of a reputation department
   
   
2. Displacing negative mentions of the brand from the first pages of search engines (Google, Yandex, etc.)
   
   
3. Develop plans and publish content to improve brand reputation
   
   
4. Be active on platforms where the brand is mentioned, look for new platforms and post positive articles;
   
   
5. Follow brand mentions
   
   
6. Working with reviews
   
   
7. Monitoring the activity of competitors and taking countermeasures of their activity
   
   
8. Interacting with support on the subject of handling customer complaints / appeals
   
   
9. Provide reporting for management

It is important for us:

1. Work experience of 3 years in the field of reputation;
2. Understanding of tools Ahrefs/Semrush or similar, knowledge of monitoring systems , such as         Brand24/YouScan/Looqme;
3. Experience building a team from scratch
   
   
   Working conditions:
   Salary $1,500
   Work schedule from 9:00 a.m. to 6:00 p.m.
   A friendly team is always ready to communicate and help.< br/>Comfortable location in the city center.
    
   Official employment if desired.