Head of Sales and Customer Support (EdTech) in Medvoice

Medvoice is a leading medical education startup committed to revolutionizing the education of doctors worldwide through an advanced online platform. Our mission is to make high-quality medical education accessible, convenient and personalized for healthcare workers anywhere in the world. Due to expansion, we are looking for an active and ambitious head of sales and customer support who will share our mission and priorities. At Medvoice, we value people who are ready for professional development, who strive to develop and popularize science. Requirements: 3+ years of experience in B2C, B2B sales (preferably in EdTech, HealthTech or MedTech), 1+ year as a manager; experience in managing a sales team, knowledge of modern management methods and strategies; high level of analytical skills, ability to make informed strategic decisions ; excellent communication skills, the ability to build strong relationships with customers and stakeholders; understanding of the healthcare industry and the needs of healthcare professionals will be an advantage; knowledge of the English language at the B2 level or higher; Responsibilities: achieving sales targets, implementing the company's sales plans; developing sales strategy and tactics in accordance with market needs and platform advantages; building and maintaining relationships with key customers and partners; managing sales and customer support teams, training and motivating employees; analyzing the market and competitive environment to identify growth opportunities; ensuring high-quality customer service ; development of strategies to improve interaction with clients and process optimization; cooperation with other departments to achieve strategic goals; We offer: remote work format; paid holidays and sick days; work in an innovative, systemic company; work in a team where you can always rely on support colleagues;corporate learning and development;Join Medvoice and be part of our mission to transform medical education!