HEAD OF RETENTION (Gambling industry) in NEMO LIMITADA

Tasks:

• Building a Retention strategy from scratch for a Gambling project on the Canadian market (in the perspective of expansion to other Tier-1 GEOs)

• Player lifecycle management: onboarding > activation > retention > reactivation

• Development of bonus and promo logic

• Launch and development of CRM tools (email / SMS / push / in-app)

analytics

Requirements:

• Experience of Head of Retention / Senior Retention Manager in Gambling projects

• Practical experience in Tier-1 markets, priority — Canada

• Experience of starting a Retention-direction from scratch

• Understanding the bonus economy and all factors influencing direction

• Understanding and experience of building funnels, segments and cohorts of players in Gambling projects

• Independent design of lifecycle chains and CRM logic

We offer:

• A key role in launching a large project from scratch

• Direct impact on the product, economy and P&L

• Competitive income

• Hybrid work format (remote / office in Kyiv, metro Zvirinetska)

• High autonomy and minimal bureaucracy

• Any tools and developments necessary to build a strong direction