Head of Retention for Magnetics in TalentIn

Magnetics is an innovative iGaming company that thrives on delivering excellence. We specialize in UX-UI, front-end development, market research, product marketing, media advertising, and affiliate marketing. Our journey began in 2014, and we've been dedicated to pushing boundaries ever since.

We are looking for a Head of Retention to strengthen our CRM/retention team.

Your tasks:

• Manage the promotional and retention departments (CRM)
• Organization of promotional activities
• Define goals and priorities for promotional campaigns based on data and available company resources
• Ensure quality analytics and reporting
• Increasing customer retention rates by implementing personalized and automated campaigns based on deep analysis
• Develop communication plans for different user segments, through different channels;
• Control of all bonus activities and their effectiveness;
• Operational activities
• Reporting on the work done.

Your skills and background:

• 2+ years of experience as a Head of Retention, Head of Product or Analytics, or CEO or CMO at an online casino;
• Data-driven mindset;
• Strong competence in retention, marketing, product and analytics;
• Strong leader with advanced people management skills.

We offer

• Office in Kyiv or Remote work options.
• 50% coverage for individual courses, training, and language programs.
• 100% coverage for team courses.
  
• Free legal consultations and a 50% discount on legal services.
• Health insurance.
• Flexible schedule.
• Regular salary reviews.
• Team-building events in Ukraine and abroad.