Head of retention in SIMPATIK GRUP

SIMPATIC GROUP Holding is a group of successful companies in the field of e-commerce (B2C). We are a Ukrainian manufacturer of quality niche products - Beauty&Healthy (care cosmetics, household chemicals, liquid detergents. And our 2023 novelties are perfumes and aroma diffusers!

We manufacture products at our own production facility "Healthy Pharm Ukraine", which is located in Kyiv. But they are very popular among our customers, because our products are about: quality, availability and satisfaction. p>

We are currently looking for a cool specialist to join the team of the commercial department of the head office - Head of retention!

What is important to us in a candidate:< /p>

• experience with client base segmentation;
• development and implementation of marketing measures aimed at increasing LTV;
• experience in building omnichannel auto chains;
• experience of evaluating the effectiveness of marketing measures;
• skills of A/B testing and evaluation of test results;
• configuring scenarios and triggers for different audience segments.

What are the above skills needed for? In order for you to perform the following tasks easily and with pleasure:

• Development of strategies and tactics for retention of existing and new customers;
• Segmentation of the existing base;
• Development, A/B testing and analysis of marketing spend effectiveness for different customer segments;
• Conducting marketing campaigns aimed at stimulating client activity;
• Organization (automation) of personalized programs/logics for managing the user life cycle using various retention channels: Email, Push, SMS, Messengers, other;
• Analysis of competitors according to actions/campaigns to return, attract and retain registered users;
• Management and tracking of marketing campaigns in order to achieve planned income indicators;
• Improving the CRM system for automating customer contact processes based on behavioral factors;
• Formation of new trigger functions and logic/schemes for communication with clients.

Leave your resume as feedback on the vacancy and we will gladly get to know you better)

We, for our part, will provide you with everything you need for comfortable work with us:

• Official employment under KZpP. Stable payment of wages twice a month, paid holidays and sick leave;
• Compensation for learning English, telemedicine and corporate discounts on own products;
• Work schedule - hybrid: 5/2 (from Monday to Friday) from 09:00 to 18:00. A few days a week we work in the office, a few days separately;
• The salary level is ready to be discussed based on the results of the interview
• The company's office is located at: Kyiv, st. Rostislavska 11 (former name of Marshala Rybalka).

Look for us in social. networks and learn more about our corporate life:

https://www.facebook.com/holdingsimpatikgroup/

https://www.instagram.com/simpatik_group_holding