Head of the medical service in Institut mikrobiologichnih doslidzhen, TOV

"Institute of Microbiological Research" is an independent private medical laboratory. We take first place in Ukraine in microbiology. We are distinguished by technology, high accuracy and speed of providing research results. We invite you to join our team of Head of Medical Services! We are looking for a person who is a nurse by heart and a manager by experience. A specialist who understands what medical service is, attention and care for the client/patient, the organization of the medical team as a team that works for a single result — satisfaction with the service of everyone who came to us. What we expect from you: experience of working in a medical service from 2 years and mastery of customer service standards; medical education (secondary special +); experience of working with a team and administration of its activities; perfect command of the spoken and written Ukrainian language; knack for self-organization; motivation to grow in one's competences; empathy for customers, and understanding how to find a way out of non-standard situations; experience with reporting; How can you help us: improve the comfort of customers when visiting our medical service departments; improve standards and algorithms of medical service work; increase competences personnel by creating educational and adaptation documentation, conducting training; manage the medical service resource, maintaining the completeness of the staff and the availability of all the necessary technical base; What we offer: work in the medical laboratory No. 1 in its segment; convenient location for work - Kyiv, Svyatoshynskyi district, Zhytomyrska; flexible work schedule - discussed at the interview; friendly team and management support at all levels; official employment and social guarantees according to the Labor Code of Ukraine; competitive and stable wages; permanent discounts on laboratory tests for you and your family; the possibility of professional growth. We are waiting for your resume! By sending your resume to the vacancy, you consent to the use of your personal data by the company within the framework of the current legislation of Ukraine.