Head of Market Operations in Henkel

At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 47.000 pioneers around the globe. Our teams at Henkel Consumer Brands continuously drive the evolution in dynamic categories: Laundry & Home Care and Hair. With our trusted brands, including Persil and Schwarzkopf, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.Dare to make an impact? Your RoleMarket SC, Customer service & Demand planning managementDrive S&OP process maturity in the countryPlan and implement the overall SC strategyRepresent SC in market/local meetings & prepares SC figuresMeetings with customers, aligning and steering main KPI, developing delivery structureEnsures communication flow between international SC and COM/ KAM (especially for projects), strong collaboration with Sales, Operations, and Customer Service teamsWH/Logistics suppliers steering tenders support, control of execution, KPIsNegotiating contracts to reduce costs and achieve maximum efficiencyManage, coach and develop the teamStock management: monitor and steer inventory levels, management of slow movers; scrap; donation; annual stock takingMonthly reportingMarket LogisticsCosts and performance steering: WH, picking, co-packing, customer deliveries. Customs clearanceCertification processL11 provision, evaluation, monitoringLocal R&D representativesLabellsRegistrationsTestsRegulatory committees (EBA, American Chamber of Commerce)Co-packing steeringCo-packing planning considering capacity constraints at co-packerAvailability check of original articles and Henkel provided packagingScheduling & Procurement of local packaging material provided to the co-packer (where applicable)Communication with co-packer (forecast, order management, specification management etc.)Interface to COM and central planner for co-packsCo-packing Masterdata & planning parametersInvolved in co-packing briefing / catalogue (where already existing)Support with co-packing negotiations, be interface to purchasing YOUR SKILLSUniversity degree in a related field and at least 2 years of relevant work experience with key focus on integrated business planning (S&OP), inventory management, customer service and logisticsAdvanced English is a mustLeadership skills, experience in people managementVery strong knowledge of Excel is a must, experience in SAP and APO- an advantageTeam player who can effectively collaborate within cross-functional and cross-regional teamsStrong analytical skills, attention to details, ability to set right priorities, good time managementProject Management, process re-engineering and change managementAt Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations. Show more Show less Position level Senior secondary level Type of employment Full time Job duties Management and Industry Industries Chemical production and production