Head of CRM in NovaPay

Head of CRM Kyiv, remote Financial company "NovaPay" (group of companies "NOVA") in connection with the expansion of the staff announces a competition for the vacancy "Head of CRM" Expectations from the candidate: Experience in the position of head (or deputy head) of CRM or marketing campaigns Management experience in teams of 3 people Knowledge of the principles of working with retail clients Knowledge of the principles of work of financial institutions and products\services Knowledge of the principles of organization of communication campaigns with Cross-sale and upsell and their implementation schemes Skills of calculating the effectiveness of campaigns Possession of the basics of statistics Experience in the formation and protection of concepts\strategies on a business level with peering Experience in building and evaluating a plan strategy implementation Experience in team selection and evaluation Skills in the formation and control of CRI execution Proficiency in Excel\Power BI (construction and visualization of analytics) Critical thinking and openness to fundamental knowledge It will be an advantage: Experience in working with a database (on par with SQL queries) Experience in working with visual systems for building processes (NodeRed, etc.) Main tasks: Team formation Development of the implementation of the strategy of marketing campaigns for the sale of the company's products and services Formation of the implementation of the strategy of communication with clients Automation of the campaign organization process Formation of requirements for integration with sales channels Formation of regular analytics to evaluate the effectiveness of campaigns We offer: The work of an innovative company in the entire FinTech segment The ability to work in a hybrid format or remotely Care for your mental and physical health (medical insurance, psychologist consultations, corporate sports communities) Training and development (English language classes, training courses for professional growth) Annual salary reviews according to own performance Meetings with famous speakers in the Corporate Club Mentoring program and support for each new employee Opportunity to show your talents ( we appreciate creative initiative and support it)