Head of Call Center Latin America/Europe in Unicore Group

We are in search of an experienced and responsible Head of Call Center to join our team and take on a key role in the development of the sales department.Responsibilities:-Management and coordination of the sales department.-Recruitment and onboarding of new employees.-Development and implementation of effective strategies to increase sales volumes.-Participation in the development of scripts and algorithms for sales managers.-Planning and budget control of the department to achieve maximum efficiency.-Continuous monitoring and analysis of sales results.-Development and motivation of the team to achieve high performance indicators.Requirements:- Minimum 2 years of experience in managing a call center, direction Dietary supplements.- Strong knowledge of sales methods and strategies.- Experience with CRM systems.- Strong leadership qualities and experience in team management.- High level of analytical skills.- Motivation for self-improvement and achieving set goals.We offer:- Competitive salary, benefits, KPI's- Opportunities for professional and career growth.- Friendly and dynamic team.