Growth Operations Specialist in robota.ua

Hello, let's get to know each other! We are a company - an online platform for job search in Ukraine. We are part of the European holding Grupa Pracuj Ltd and a partner of the international network The Network. Every day, we help thousands of people find work, and companies find employees as quickly and comfortably as possible!

Today you have the opportunity to join our team of professionals who confidently step towards the same goal and are united by common interests and life values, because we are looking for a Growth Operations Specialist. You will be part of a team that is open to suggestions and ideas, because the ability to implement your own ideas and implement them is our everything!

We need you if:

• Experience in ecommerce is a must;
• 2+ years of experience in Marketing Ops, CRM Ops, Automation Specialist or similar roles;
• Experience with CRM systems and automation tools at the creation level business processes (preferably Creatio or similar);
• Understanding the logic of autofunnels, CJM, lead statuses, trigger communications;
• Experience of interaction with product, marketing, technical and sales teams 
• Strong skills of formalization, structuring and description of processes; 
• Systemic thinking, responsibility, attention to details.

What you will do:

• Describe and formalize the work flow of triggers at all stages of the client's life cycle;
• Create an agreed structure of auto-funnels and communication scenarios in various channels (email, push, Viber, site, CRM);
• Ensure consistency and the correctness of communications between Product, Marketing and Sales teams; 
• Coordinate work with the teams responsible for automation of processes in CRM and other systems;
• Coordinate the launch of various promotional activities in ecommerce; 
• Prepare technical and logical requirements for the implementation of triggers, stages of the funnel and their integration;
• Control flow implementation: testing, stability of triggers, timely updates;
• Analyze the effectiveness of existing autofunnels and initiate their improvement together with Growth and Product Manager;
• Optimize integrator costs due to clear task formulation, formalization of requirements and structured process logic;
• Build diagrams/diagrams of interaction with customers.

You are waiting for:

• Opportunity to directly influence the country's employment market;
• Opportunity to work in the product department with more than 70 team members;
• 24 calendar days of paid vacation;
• Medical insurance;
• Hundreds of thousands(!) of companies for which you need to create value. The number of users is counted in millions.

Already imagine yourself in our team? Then we are waiting for your resume.