Cifrove vidavnictvo EKSPERTUS
Eksterus digital publishing house is a Ukrainian publisher of software products and specialized publications. We are a dynamic company that works with modern products and technologies.More about us: https://expertus.media/Our Sales Center is growing rapidly (yes, during the war )!We are currently looking for a Telephone Sales Team Leader.Main Responsibilities:< ul>Direct management of the inbound sales group: planning, organization, management, control.Methodical work (writing scripts, regulatio
Eksterus digital publishing house is a Ukrainian publisher of software products and specialized publications. We are a dynamic company that works with modern products and technologies.
More about us: https://expertus.media/
Our Sales Center is growing rapidly (yes, during the war )!
We are currently looking for a Telephone Sales Team Leader.
Main Responsibilities:
< ul>
Direct management of the inbound sales group: planning, organization, management, control.Methodical work (writing scripts, regulations, etc.).Education and training of managers in group according to needs with the help of internal trainers.Coordination of work with other structural units of the company in accordance with established instructionsMaintenance of daily, weekly, monthly reporting and submission of reports on the results of work.Control of the correctness of the preparation of documents for clients/warranty letters by group employees and the submission of requests to customer service/logistics.Audio control (listening) of group employees, work on the quality of negotiations. li>Participation in the development and implementation of measures to motivate employees.We draw your attention to the following criteria:
- Work experience at the position of manager in the sales department (preferred).
- Work in the Creatio program (preferred).
- Work in the 1C program (required).
- Work in Word, Excel (mandatory).
- Working in the Power BI program (preferred).
- Ability to organize work in a team: setting SMART tasks.
- Emotional intelligence, leadership and self-development, communication skills (business communication etiquette), mentoring and team building, adherence to time management principles.
Our advantages:
- Stable employer (we have successfully survived all financial crises, revolutions and lockdowns, we are working now and have not closed our office doors for a single day).
- We offer official relations with social guarantees. The opportunity to independently influence your income!
- Normal working day from 9 to 18 from Monday to Friday.
- Working in a comfortable office (Zhytomyr, Hryhoriya Skovorody St., 1).
- We teach from the first working day and help during the adaptation period.
- We welcome and support career development.
- Cool team.
If you are ready to join us and feel part of a successful team, we are waiting for your feedback!