German Customer Support Specialist in Yellow Stone

Yellow Stone is looking for a Customer Support Specialist with knowledge of the German language! We are engaged in the development and support of an online gaming platform. Our company is constantly expanding and now is the time to join us! Our candidate: has a high level of language skills (written and spoken) - B2 and above; sensitive, eager to help others, responsible and stress-resistant; experience in a call center will be a plus. What it is necessary to deal with: help users with issues related to the use of the company's products; resolve controversial and conflict situations; and also, communication with users via e-mail, chat takes 85% of working time, and by phone - 15%; We offer: a competitive salary from $700 + bonuses, stable payments; remote work format; 2\2 schedule, where 2 days from 8:00 to 20:00, 2 days off, 2 days from 20:00 to 8:00, 2 days off; alternative schedule options; regular review of income with periodicity: for the 3rd month and for the 9th month; paid vacation; paid sick leave; medical insurance; group discussions and individual sessions with a psychologist; self-learning library, access to paid courses; own platform for various courses/seminars / trainings created by the company. We are waiting for you!