Game Community Manager in SUITSME

SUITSME is a company that develops a mobile application of the same name, in which players take part in fashion challenges as a stylist, creating creative looks for their avatar. SUITSME has 10 million downloads worldwide and over 80,000 daily active users. As the SUITSME Game Community Manager, you will be responsible for fostering a vibrant and engaged community across Facebook and Discord platforms. Your primary objectives will include maintaining active communication channels, entertaining and engaging with the community, addressing player issues, and promoting a friendly and supportive atmosphere. The ultimate goal of this position is to enhance player retention, cultivate brand ambassadors, and ensure a positive and enjoyable experience for all players. PASSION is the key! Ideal candidate should be passionate about fashion games. Requirements: Previous experience working with the community, social networks or related fields; Excellent written and verbal communication skills, a friendly manner of communication; Strong interpersonal skills with the ability to build relationships and develop communities; Passion for games and getting to know the SUITSME team or similar games; Ability to use social networks, online forums and other communication tools; Problem solving skills and the ability to effectively solve player questions and problems; Creativity and innovation to develop interesting content and community initiatives; High level of English. languages ​​(B2 and above); Ability to work independently and in a team in a fast-paced environment. Will be a plus: Experience with community management tools and analytical platforms; Knowledge of game development processes and industry trends; Ability to create visual materials for social networks. Your tasks: Interaction with the community: Active interact with the SUITSME gaming community on Facebook and Discord, initiate and participate in discussions, respond to comments and messages, and promote a friendly environment; Entertainment: Create and share entertaining and engaging content such as memes, polls, contests and community events to engage players and engage them in the game; Problem Solving: Be the main a contact person for requests, feedback, tasks, players. Resolve players' problems quickly and professionally, provide useful solutions and ensure a positive player experience; Friendly communication: Promote friendly and respectful communication within the community by moderating discussions, ensuring compliance with community rules and constructively resolving conflicts or disputes; Community support: Provide support and assistance to community members who encounter technical difficulties problems, gameplay questions, or other problems related to the game. Collaborate with the development team to escalate and resolve more complex issues as needed; Player Retention: Implement strategies to increase player retention, such as organizing regular community events, creating exclusive rewards or incentives for active players; Brand Ambassadorship: Identify and develop passionate influencers who their positive experience can attract new players and contribute to the overall growth and success of MrWhat we offer: Remote work; Flexible work schedule; 20 working days of paid vacation; Paid sick leave; Medical insurance; Corporate events. Qualifications: Previous experience in community management, social media management, or related field; Excellent written and verbal communication skills, with a friendly and approachable demeanor; Strong interpersonal skills with the ability to build relationships and foster sense of community; Passion for gaming and familiarity with the SUITSME game or similar titles; Proficiency using social media platforms, online forums, and communication tools; Problem-solving skills and the ability to effectively address player issues and concerns; Creativity and innovation to develop engaging content and community initiatives; Ability to work independently and collaboratively in a fast-paced environment. Preferred Qualifications: Experience with community management tools and analytics platforms. Familiarity with game development processes and industry trends. Ability to create visuals for social media. Key Responsibilities: Community Engagement: Actively engage with the SUITSME gaming community on Facebook and Discord by initiating and participating in discussions, responding to comments and messages, and fostering a welcoming environment; Entertainment: Create and share entertaining and engaging content such as memes, polls, contests, and community events to keep players excited and involved with the game; Issue Resolution: Serve as the primary point of contact for player inquiries, feedback, and complaints. Address player concerns promptly and professionally, providing helpful solutions and ensuring a positive player experience; Friendly Communication: Promote friendly and respectful communication within the community by moderating discussions, enforcing community guidelines, and resolving conflicts or disputes in a constructive manner; Community Support: Provide support and assistance to community members who encounter technical issues, gameplay questions, or other challenges related to the game. Collaborate with the development team to escalate and resolve more complex issues as needed; Player Retention: Implement strategies toenhance player retention and loyalty, such asorganizing regular community events, creating exclusive rewards orincentives for active players, and fostering a sense ofbelonging within the community; Brand Ambassadorship: Identify and nurture passionate and influential players who can serve as ambassadors for the game. Empower these players to share their positive experiences, recruit new players, and contribute to the overall growth and success of the community. What we offer: Remote work for ultimate flexibility; Flexible working hours to accommodate your lifestyle; 20 days of paid vacation tounwind and recharge; Paid sick leaves to prioritize your well-being; Medical insurance for peace of mind; Exciting corporate events to connect and celebrate achievements. If you're passionate about gaming and community building and you're ready to take on the challenge of becoming the face of the SUITSME gaming community, we want to hear from you! Apply now to join our team and help us shape the future of SUITSME.