Front and Back Office Manager @ Halfing&Petersen in Halfing&Petersen

For our Client, one of the world's leading players in small domestic appliances associated with the world of coffee and the kitchen.

5+ years in Supply Chain within similar businesses or FMCG.

Strong Customer Service background.

Experience managing Customer Service for multiple countries.

Detailed understanding of Order Fulfillment processes.

Fluency in English; additional languages are a plus.

Experience with SAP 4Hana or other supply chain management systems.

Proficiency with Microsoft Office and Google Suite.

Strong project management skills.

Ability to work in an international environment and cooperate with multiple functions.

Problem-solving skills and ability to bring creative solutions.

Analytical approach.

For our Client, one of the world's leading players in small domestic appliances associated with the world of coffee and the kitchen.

,[Define and implement work processes for Front and Back Office Teams in Eastern Europe., Manage order-to-ship processes, including reverse logistics., Coordinate customer EDI implementation., Address market and customer inquiries regarding order status, shipments, and expedites., Drive continuous improvements and simplifications., Oversee end-of-month revenue reporting and estimate-to-sell shipments., Coordinate daily shipping and distribution operations., Support logistics operations in Group Logistics HUBs with necessary customer service data., Improve current order book maintenance., Resolve customer service issues as an escalation point., Visit countries within Eastern Europe to connect with local teams., Lead various projects.]

Requirements: SAP, Project management
Additionally: Sport subscription, Private healthcare, Lunch card.