Fixed line technical support specialist (dispatcher) in Kyivstar/Kiyivstar

The team of the support and subscriber service department invites the cooperation of a technical support specialist (dispatcher). We are looking for a responsible person who will be the link between our customers and the technical service.

RequirementsRelations:

• Interaction with subscribers in the telephone mode;
• Consulting subscribers on the Company's services;
• Formation of daily routes of installers for connection, subscriber service and network maintenance;
• Phone support for installers on the route;

Basic requirements:

• Minimum work experience in telephone mode (customer support, call center or dispatch service)
• Ability to explain complex things in a simple language that is understandable to the average user
• Willingness to work on a flexible schedule
• Education medium special or higher

Why Kyivstar:

• Barrier-free space — we respect your personality and decided to make work a pleasant part of life.
• Flexible work schedule, hybrid work format.
• Basic social benefits and even more.
• Possibilities for development and management career.
• Mental and emotional support programs for you and your family.
• Easy adaptation - we are there from the first call.
• Care and support of Defenders: support programs for military personnel, veterans and their families "4.5.0. Finally at home."
• A responsible company that supports the country, society and the army.