Expert in the development of service processes in Vodafone Ukrayina

Vodafone Ukraine is a world-class company that occupies leading positions in the field of technology and telecommunications, introduces innovations in all areas of activity. The key to the success of Vodafone Ukraine is our employees. That is why we are looking for goal-oriented and open-minded like-minded people with a desire to create projects that bring the future closer. We invite you to join the team of professionals! Duties: Support and development of existing service processes. Implementation of new processes. Coordination of technical issues, requirements, deadlines for future projects. and quality service indicatorsPreparation of presentations for managementCollection of information to improve service business processesCoordination of the plan and course of tenders assigned to the departmentRecording of contracts, acts, applications, protocolsRequirements: Possessing practical knowledge of describing business processes, their optimizationExperience in a call center will be an advantageKnowledge of collection methods , processing and analysis of statistical information Confident command of programs: Excel, Power Point Compliance with the company's corporate values ​​Willingness to learn and develop. We offer: A team of like-minded people, transparency of decisions and openness in communication Official employment, social guarantees Flexible work schedule and remote working days 31 calendar days of vacation Corporate medical insurance and wellness Free mobile contact Advantageous tariff plan from Vodafone for the family Professional training at the expense of the employer Active corporate life If you are interested in this position, send us your resume with salary expectations.