We are looking for an Expert in Marketing Campaigns to join our team at lifecell - a Ukrainian digital operator that has been on the market for more than 15 years, providing real freedom of communication. lifecell is part of the Turkcell group of companies - an international provider of converged telecommunications and technological services, whose head office is located in Istanbul, Turkey. The area of responsibility includes the development, launch and analysis of targeted campaigns in vario
We are looking for an Expert in Marketing Campaigns to join our team at lifecell - a Ukrainian digital operator that has been on the market for more than 15 years, providing real freedom of communication. lifecell is part of the Turkcell group of companies - an international provider of converged telecommunications and technological services, whose head office is located in Istanbul, Turkey. The area of responsibility includes the development, launch and analysis of targeted campaigns in various communication channels: SMS, RCS, voice bot, telesales, etc. . Targeted campaigns are developed in order to increase loyalty and stimulate additional sales. Operational duties: 1. Development and launch of targeted campaigns to achieve business goals together with relevant internal counterparties. 2. Automation of complex companies, performed through CM, with the help of existing SQL tools for working with large data sets. 3. Development of segmented offers to subscribers. 4. Control and resolution of key subscriber complaints. 5. Post-analysis of the effectiveness of 1to1 campaigns, preparation of analytical reports. 6. Evaluation of campaign results in all directions (financial, customer, etc.), development of actions aimed at their improvement in case of need. 7. Interaction with internal counterparties regarding the launch of targeted campaigns. Launch and automation of campaigns ordered by internal contractors. Development of proposals for increasing the effectiveness of campaigns8. Development and update of the procedure for launching targeted campaigns. Requirements: Complete higher education - IT, Marketing/Customer interaction. English language - intermediate level. Experience in a similar position. Reporting skills. Experience working with databases and information systems. Work with customer experience automation systems. employmentMedical insurance28+1 day of paid vacationCompetitive salary level and annual bonusTraining and educationWe are waiting for your resume!