Email Specialist (iG) in BITHIDE SOLUTION LLC

For our client, a leading iGaming operator in the LATAM market, we are looking for 

 Email Specialist (CRM & iG) – Focus on Email  Deliverability & Tech Infrastructure

Location: Remote/Flexible (Serving a top-tier LATAM iG Brand)

Are you an Email Marketing Technologist obsessed with deliverability, infrastructure, and automation? Do you thrive on optimizing complex systems to ensure every message lands in the inbox?

The Core Focus: Technical Email Infrastructure & Deliverability

This role is the technical guardian of our entire email ecosystem. You'll ensure peak performance for millions of sends, directly impacting customer engagement and Lifetime Value (LTV).

What You'll Master:

• Email Infrastructure Ownership: Conduct a thorough technical audit of our current setup. Configure, maintain, and monitor essential protocols including SPF, DKIM, and DMARC records to secure high sender trust.
• Deliverability & Reputation Management: Develop and execute strategies for IP/Domain reputation management and targeted warm-up plans. Relentlessly troubleshoot and resolve complex deliverability issues, including managing blacklists, spam traps, and bounce handling.
• Automation & Campaign Execution: Develop, deploy, and manage sophisticated triggered and automated email flows alongside large-scale newsletters. Utilize basic HTML/CSS skills for quick template troubleshooting and optimization.
• Compliance & Monitoring: Guarantee strict adherence to global email regulations like GDPR and CAN-SPAM. Track and analyze key technical metrics: inbox placement, spam complaints, bounce rates, and overall system health.
• Retention Strategy Tech: Collaborate on the development of multi-channel retention strategies (email, SMS, push) and apply A/B testing methodologies to technically optimize Customer Journey Maps.

What You'll Bring to the Table:

• 2+ years of dedicated experience in email deliverability and marketing at scale.
• Solid expertise in technical email authentication protocols: SPF, DKIM, DMARC, and a deep understanding of feedback loops and sender reputation.
• Proven hands-on experience running and optimizing large-scale email campaigns (100k–1M+ sends).
• Experience in the gambling/iG industry is a must -have
• Basic to intermediate HTML/CSS skills for template management and troubleshooting.
• A strong analytical mindset for working with deliverability data, identifying system weak points, and implementing technical fixes.
• Understanding of the technical requirements for multi-channel marketing systems (SMS, push, WhatsApp).
• Business-level English and Ukrainian with excellent written and verbal communication skills.

• Problem solving approach

Your Rewards & Environment:

Join a highly engaged, ambitious team that values technical expertise and operates with minimal bureaucracy.

• Competitive remuneration and a comprehensive benefits package.
• 28 calendar days of annual leave and paid sick leave.
• Compensation for courses, training, and personal development.
• Flexible cooperation schedule and regular remuneration reviews.

If you're ready to put your technical email marketing skills to work in a dynamic, high-growth iGaming environment, we want to hear from you!